Residence Coordinator

Duke University; Durham (NC); On-site; USD 47,940 - 75,990; Full time

Benefits offered by this job

Comprehensive medical and dental benefits

Retirement benefits

Family-friendly programs

Job summary

Duke University in Durham, North Carolina is seeking a Residence Coordinator to enhance the residential experience for students. In this role, you'll support student engagement, ensure well-being, and lead initiatives to foster community.

Applicants should have a Master's degree in Higher Education or related fields and experience in Residence Life. The position offers a salary ranging from $47,940 to $75,990 annually along with professional development opportunities.

Qualifications

• Previous experience in Residence Life or Student Housing.
• Experience in collaborating on initiatives and programs for social activities.

Responsibilities

• Select and train student staff to foster community.
• Create engaging living environments that support student connection.
• Guide students in crises and conduct orientations.

Skills

Advising and Supporting

Organizational and Human Resources

Leadership

Social Justice and Inclusion

Student Learning and Development

Education

Master's degree in Higher Education, Student Affairs, or a related field

Job description

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As a Residence Coordinator, you will play a pivotal role in shaping a vibrant, inclusive residential experience grounded in QuadEx values of Belonging, Engagement, and Well-Being.

Be Bold

As a leader within Duke’s residential community, you will drive student engagement, support holistic development, and contribute to a dynamic campus experience.

What You’ll Do

Empower Student Leaders

• Select, train, supervise, and evaluate graduate and undergraduate student staff (Resident Assistants and Graduate Assistants)
• Foster leadership growth through coaching, accountability, and skill development
• Guide staff in building inclusive, connected residential communities

Build Engaged Communities

• Create living environments that support learning, connection, and belonging
• Collaborate with Faculty-in-Residence, academic partners, and campus stakeholders
• Advise House/Quad Councils and support student-led initiatives and events

Support Student Well-Being & Success

• Provide guidance, referrals, and support for students of concern in partnership with campus resources
• Address student conduct matters with a developmental, educational approach
• Respond to crises and participate in an on-call rotation supporting residential communities

Lead First-Year Experience Initiatives

• Support and advance first-year programming, including high-impact campus initiatives
• Supervise graduate assistants supporting first-year programs
• Manage program budgets and assess effectiveness of student engagement initiatives
• Collaborate with campus partners to deliver large-scale events and programs

Advance Inclusion & Belonging

• Create environments rooted in equity, respect, and mutual understanding
• Address bias-related incidents and support inclusive community standards
• Model inclusive leadership practices that center student well-being

Drive Operational Excellence

• Support key housing operations (move‑in/out, occupancy, safety inspections)
• Manage budgets, space reservations, and administrative responsibilities
• Contribute to departmental and university‑wide initiatives

Choose Duke

At Duke, you’ll join a community committed to excellence, innovation, and belonging. You’ll have the opportunity to make a meaningful impact on student life while growing your career in higher education.

We Offer

• A collaborative and mission‑driven environment
• Opportunities to lead impactful student programs and initiatives
• Professional development aligned with student affairs competencies
• A strong commitment to inclusion, well‑being, and community

What You’ll Bring

Minimum Qualifications

• Master’s degree in Higher Education, Student Affairs, or a related field

Strongly Preferred Experiences

• Previous experience in Residence Life/Student Housing/Living Learning Communities.
• Experience in collaborating and developing initiatives and programs focused on creating social activities, partnering with student leaders and campus staff and faculty partners.

Preferred Skills And Competencies (Adapted From ACPA/NASPA Professional Competencies)

• Advising and Supporting: Demonstrated ability in advising, supporting, and challenging student leaders/organizations, faculty, and staff; ability to use excellent verbal and non‑verbal communication skills, including report writing; excellent active listening skills; ability to negotiate and resolve multiple complex problems in a timely manner, decision making, and goal setting in group situations; as well as the ability to follow established protocols to coordinate and lead crisis interventions and emergency response when necessary.
• Organizational and Human Resources: A general ability to communicate difficult/sensitive information; proficiency with knowledge, skills, and attitudes used in the selection, supervision, motivation, and formal evaluation of student staff, as well as experience in the application of strategies and techniques associated with risk management and crisis management.
• Leadership: Ability to work independently, as well as the ability and desire to actively partner with students, faculty, and staff across units and fields of expertise to “envision, plan, and affect change” and work toward common goals; excellent organizational skills; ability to manage multiple projects concurrently.
• Social Justice and Inclusion: Proven ability to create learning environments that center inclusion and equity practices and principles, as well as advocate and support the needs of a diverse community of students, faculty, and staff.
• Student Learning and Development: Possession of an understanding of current issues and trends in higher education to guide the work of staff and student leaders, as well as inform departmental practice.

Ready to Make a Difference?

Apply now and help create transformative residential experiences that empower Duke students to thrive.

Anticipated Pay Range

Duke University provides an annual base salary range for this position as USD $47,940.00 to USD $75,990.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate’s work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family‑friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy‑ related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [e-mail]; phone: 919‑668‑1267).