Resettlement Program Supervisor

CatholicJobs.com; Roanoke (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Retirement savings match 4%+

PTO 16+ days first year

11 paid holidays

Bereavement & disability leave

Virginia Credit Union membership

Employee Assistance program

Medical Insurance options

Dental Insurance options

Vision Insurance

Job summary

Commonwealth Catholic Charities in Roanoke, VA seeks a Resettlement supervisor to oversee staff and ensure high-quality service delivery. You will coordinate case management, education, health and employment services for clients, and ensure documentation compliance.

The role requires strong interpersonal skills and leadership to guide program teams. Responsibilities include leading staff meetings, managing grant budgets, reporting, and building community relationships with parishes and

Qualifications

• Bachelor's Degree in a related field and at least six years of experience.
• Two years of supervisory experience are required.
• Must be able to reliably transport clients and have a valid driver’s license.

Responsibilities

• Supervise the ONA Resettlement staff and establish service standards, goals and objectives.
• Coordinate and document case management, education, health and employment services.
• Ensure high-quality, timely case records in line with laws and policies.
• Oversee PQI activities for the Resettlement programs.
• Lead weekly staff meetings and facilitate program communications.
• Monitor grant budgets and ensure funds are spent appropriately.
• Track volunteer hours and in-kind donations per grant requirements.
• Build relationships with parishes, colleges and employers to access services.
• Prepare monthly and quarterly reports as required.
• Represent the Agency professionally in the community.
• Demonstrate cultural sensitivity and strong interpersonal skills.
• Utilize basic Microsoft Office applications.

Skills

Supervisory experience

Interpersonal skills

Decision making

Problem solving

Oral communication

Written communication

Valid Driver's License

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Commonwealth Catholic Charities

Roanoke, VA

Job ID#: 6242177320

Posted: September 18, 2026

Expires: November 17, 2026

Category: Social Work

Terms: Full-Time Employee

Experience: 2-5 Years

Education: Undergraduate Degree

Base Pay: $50k to $60k Salary

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Description

Job Description

About CCC

Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.

SUMMARY: Responsible for supervision of Resettlement services.

WORK ENVIRONMENT: The work environment is favorable.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide supervision of the ONA Resettlement staff to include the development and implementation of service standards, goals, and objectives in assigned program locations. This includes the Employment, Education, and Youth Mentorship programs.
• Coordinate, monitor, and ensure service delivery and documentation of case management, education, health and employment services for all clients.
• Responsible for the quality of Resettlement Services program case record documentation, both manually and electronically. Records should be in compliance with required laws and accrediting bodies, as well as agency policies and procedures. Documentation should be completed accurately and timely.
• Coordinate and supervise the programs overall Performance Quality Improvement (PQI) activities
• Lead weekly staff meetings and facilitate appropriate program communications.
• Regularly monitors ONA grant budgets to ensure appropriate spend down of funds
• Ensure volunteer hours and in-kind donations are recorded and reported per grant requirements
• Research and build relationships with community stakeholders including local parishes, colleges and employers to access adequate and appropriate services for clients.
• Prepares monthly and quarterly reports as required.
• Represents the Agency in the community and workplace in a professional and ethical manner.
• Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.
• Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
• Utilizes a basic knowledge of Microsoft Office applications.

Qualifications

EDUCATION and/or EXPERIENCE: Bachelor's Degree in a related field of study required with six years of experience. Two years of supervisory experience is required. Must be able to reliably transport clients as needed. Must have a Valid Driver's License.

DIRECT REPORTS: (may vary by location)

Full-time Employee Benefits

• Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings!
• PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.
• Holidays - Enjoy eleven paid holidays
• Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave
• Virginia Credit Union memberships
• Employee Assistance program - Free services including five free confidential consultations with a mental health professional
• Medical Insurance - a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
• Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
• Vision Insurance
• Life insurance - paid by agency with option to purchase additional coverage
• Other insurance benefits - flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources

About The Employer

Commonwealth Catholic Charities is a nonprofit social service organization which has assisted families and children in central and southwestern Virginia for over 97 years. Come and join a team of people committed to making a difference in the lives of others.