Resettlement Program Supervisor

Commonwealth Catholic Charities; Roanoke (VA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Retirement savings

PTO and holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

Job summary

Commonwealth Catholic Charities in Roanoke, VA is seeking an experienced supervisor to lead Resettlement services, overseeing Employment, Education and Youth Mentorship programs.

You will coordinate client case management, ensure documentation quality, and monitor PQI activities while fostering community partnerships and reporting requirements. A 4-year degree plus six years of experience, plus a driver’s license, are required.

Qualifications

• Bachelor’s Degree preferred in a related field of study with six years of experience.
• Two years of supervisory experience is required.
• Must have a valid Driver’s License.

Responsibilities

• Supervise ONA Resettlement staff and develop service standards, goals and objectives.
• Coordinate and document case management, education, health and employment services for clients.
• Ensure accurate and timely documentation in program records and compliance with laws and policies.
• Lead PQI activities and supervise program communications and staff meetings.
• Monitor grant budgets and ensure appropriate spend down of funds.
• Record volunteer hours and in-kind donations per grant requirements.
• Build relationships with community stakeholders to access services for clients.
• Prepare monthly and quarterly reports and represent the agency professionally.

Skills

Interpersonal skills

Decision-making

Problem-solving

Oral communication

Written communication

Education

Bachelor’s Degree

Job description

Job Details

Level: Experienced

Job Location: Valley View - Roanoke, VA 24016

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $44,274.88 - $55,344.00

Salary Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Nonprofit - Social Services

About CCC

Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.

CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.

Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.

SUMMARY

Responsible for supervision of Resettlement services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide supervision of the ONA Resettlement staff to include the development and implementation of service standards, goals, and objectives in assigned program locations. This includes the Employment, Education, and Youth Mentorship programs.
• Coordinate, monitor, and ensure service delivery and documentation of case management, education, health and employment services for all clients.
• Responsible for the quality of Resettlement Services program case record documentation, both manually and electronically. Records should be in compliance with required laws and accrediting bodies, as well as agency policies and procedures. Documentation should be completed accurately and timely.
• Coordinate and supervise the programs overall Performance Quality Improvement (PQI) activities
• Lead weekly staff meetings and facilitate appropriate program communications.
• Regularly monitors ONA grant budgets to ensure appropriate spend down of funds
• Ensure volunteer hours and in-kind donations are recorded and reported per grant requirements
• Research and build relationships with community stakeholders including local parishes, colleges and employers to access adequate and appropriate services for clients.
• Prepares monthly and quarterly reports as required.
• Represents the Agency in the community and workplace in a professional and ethical manner.
• Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.
• Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
• Utilizes a basic knowledge of Microsoft Office applications.

Qualifications

Bachelor’s Degree preferred in a related field of study required with six years of experience. Two years of supervisory experience is required. Must be able to reliably transport clients as needed. Must have a Valid Driver’s License.

Full-time Employee Benefits

• Retirement savings– After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan.That’s an 8% annual contribution to your retirement savings!
• PTO– earn16 days offfor vacation, sick, or personal time in your first year. This goes up to22 daysin your second year and keeps climbing every five years.
• Holidays– Enjoyeleven paid holidays
• Other paid leave at no cost to employees– bereavement, short-term disability, long-term disability, paid parental leave
• Virginia Credit Union memberships
• Employee Assistance program– Free services includingfive free confidential consultationswith a mental health professional
• Medical Insurance– a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
• Dental Insurance– a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
• Vision Insurance
• Life insurance– paid by agency with option to purchase additional coverage
• Other insurance benefits– flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources