Resettlement Program Lead — PIR Field Support

International Rescue Committee; United States; Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Retirement plan with employer match

EAP

Job summary

International Rescue Committee (IRC) is seeking a Program Manager to lead HQ Roving Direct Services PIR deployments, supporting refugee resettlement across the United States. You will coordinate with local offices, supervise staff, and ensure quality across service delivery.

You will conduct needs assessments, manage cases, mentor interns, and help develop training materials, data tools, and monitoring efforts while maintaining confidentiality.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3–6 years of progressive nonprofit experience, preferably in refugee resettlement.
• Experience supervising case managers preferred.
• Demonstrated knowledge of US Refugee Resettlement Programs.
• Strong written and verbal communication and organizational skills.

Responsibilities

• Oversee PIR deployments HQ Roving Direct Services team and ensure quality.
• Conduct needs assessments before site visits and plan resource coordination.
• Provide on-site or virtual support for PIR service delivery with local staff.
• Assist staff with complex cases, assess risk, and provide crisis intervention as needed.
• Mentor staff and support interns as needed.
• Maintain accurate case files and protect client confidentiality.
• Develop data tracking tools and deliver training materials on PIR guidelines.
• Support monitoring for internal and donor reviews and reports.
• Analyze patterns and provide evidence-based recommendations to improve PIR guidance.
• Provide direct services to clients when required.

Skills

Non-profit experience

Refugee resettlement knowledge

Data analysis

Communication skills

Microsoft Office

Education

Bachelor’s degree or equivalent

Job description

International Rescue Committee (IRC) is seeking a Program Manager to lead HQ Roving Direct Services PIR deployments, supporting refugee resettlement across the United States. You will coordinate with local offices, supervise staff, and ensure quality across service delivery.

You will conduct needs assessments, manage cases, mentor interns, and help develop training materials, data tools, and monitoring efforts while maintaining confidentiality.