Reserve Cafe Operations Leader

Starbucks; Chicago (IL); On-site; USD 75,400 - 110,900; Full time

Benefits offered by this job

Health insurance

Employee discounts

Career development opportunities

Job summary

A leading coffeehouse chain in Chicago is looking for an experienced Operations Manager to oversee their Reserve Cafe. The role includes managing daily operations, leading a diverse team, and ensuring exceptional customer service. Ideal candidates should have 5-7 years in retail, proven leadership skills, and a strong ability in financial management. This full-time position requires on-site work and flexible availability.

Qualifications

• 5-7 years of experience in retail or 2+ years in a managerial role.
• Ability to work collaboratively in a complex business environment.
• Experience in financial management and profit and loss responsibility.

Responsibilities

• Lead a team of partners to deliver excellent customer experiences.
• Manage daily operations to ensure customer satisfaction.
• Develop and improve store operations and sales strategies.

Skills

Customer service

Team leadership

Financial management

Operational problem-solving

Education

College degree or related field

Job description

A leading coffeehouse chain in Chicago is looking for an experienced Operations Manager to oversee their Reserve Cafe. The role includes managing daily operations, leading a diverse team, and ensuring exceptional customer service. Ideal candidates should have 5-7 years in retail, proven leadership skills, and a strong ability in financial management. This full-time position requires on-site work and flexible availability.