Reservations Team Lead — Guest Experience & Service

Hyatt Hotels Corporation; Park City (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Team Leader - Reservation to ensure a high level of guest service across our Reservation teams within the Rooms Division. Based at our properties including Thompson Central Park New York and Grand Hyatt Deer Valley in Park City, UT, you will lead daily operations and support a seamless guest experience.

Ideal candidates will have hospitality management education, at least two years in hotel operations, and strong problem solving, administrative and

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Team Leader - Reservation is responsible for the smooth and efficient running of the Reception within the Rooms Division.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Hyatt Hotels Corporation is seeking a Team Leader - Reservation to ensure a high level of guest service across our Reservation teams within the Rooms Division. Based at our properties including Thompson Central Park New York and Grand Hyatt Deer Valley in Park City, UT, you will lead daily operations and support a seamless guest experience.

Ideal candidates will have hospitality management education, at least two years in hotel operations, and strong problem solving, administrative and