Reservations Coordinator - Entry-Level Hospitality

Aisles & Abroad; Maryland; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding and training

Access to reservation systems and旅行资源

Ongoing support and professional 发展

Flexible work environment

Collaborative and supportive team

Job summary

Aisles & Abroad seeks entry-level Customer Service Hospitality – Reservations professionals in the United States. You will help guests coordinate reservations for hotels and travel services, ensure details are accurate, and maintain smooth communications throughout the booking process.

This role emphasizes training and support, with a focus on developing hospitality and reservation skills in a structured environment. A flexible work setup is offered to support work-life balance.

Qualifications

• Strong communication skills with a customer-first approach.
• Organized with attention to detail.
• Comfortable using online systems and reservation tools.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services
• Provide clear and professional communication regarding booking details and availability
• Support the reservation process from inquiry through confirmation
• Review reservation information for accuracy, including dates and guest details
• Maintain organized records of client bookings and communications
• Provide follow-up support and respond to customer questions as needed

Job description

Aisles & Abroad seeks entry-level Customer Service Hospitality – Reservations professionals in the United States. You will help guests coordinate reservations for hotels and travel services, ensure details are accurate, and maintain smooth communications throughout the booking process.

This role emphasizes training and support, with a focus on developing hospitality and reservation skills in a structured environment. A flexible work setup is offered to support work-life balance.