Entry-Level Reservations Specialist - Hospitality & Travel

Aisles & Abroad; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding and training

Access to reservation systems and旅行资源

Ongoing support and professional utvik

Flexible work environment

Collaborative and supportive team

Job summary

Aisles & Abroad in Baltimore is seeking service-driven individuals for a Customer Service Hospitality – Reservations role. You will help clients coordinate reservations, manage booking details, and ensure a smooth, positive customer experience.

This entry-level position offers training and support, no prior experience required, and a flexible work environment with opportunity to grow in hospitality and travel.

Qualifications

• Customer-focused approach with clear communication.
• Detail-oriented and organized.
• Familiarity with reservation tools or online systems.
• Ability to work independently.
• Experience in hospitality or admin is helpful but not required.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel services.
• Provide clear communication regarding booking details and availability.
• Support reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions.

Skills

Strong communication

Organized with attention to detail

Comfortable using online systems

Ability to manage tasks independently

Customer service experience preferred

Job description

Aisles & Abroad in Baltimore is seeking service-driven individuals for a Customer Service Hospitality – Reservations role. You will help clients coordinate reservations, manage booking details, and ensure a smooth, positive customer experience.

This entry-level position offers training and support, no prior experience required, and a flexible work environment with opportunity to grow in hospitality and travel.