Entry-Level Reservations Concierge – Hospitality & Service
Professional Travel Group Hub
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Benefits offered by this job
Job summary
Professional Travel Group Hub in Atlanta, GA is seeking entry-level Customer Service Hospitality – Reservations specialists to coordinate reservations for hotels and travel services. You will handle booking details, communicate clearly with clients, and ensure a smooth, positive experience.
No prior experience required; you will receive structured onboarding and training. This role offers a flexible work environment, access to reservation systems, and opportunities for ongoing professional
Qualifications
- Strong communication with a customer-first approach.
- Organized with attention to detail.
- Comfortable using online reservation tools and systems.
- Ability to manage tasks independently.
- Customer service or hospitality experience is helpful but not required.
Responsibilities
- Assist clients with making and managing reservations for hotels, resorts, and travel services.
- Provide clear and professional communication regarding booking details and availability.
- Support the reservation process from inquiry through confirmation.
- Review reservation information for accuracy, including dates and guest details.
- Maintain organized records of client bookings and communications.
- Provide follow-up support and respond to customer questions as needed.
Skills
Tools
Job description
Professional Travel Group Hub in Atlanta, GA is seeking entry-level Customer Service Hospitality – Reservations specialists to coordinate reservations for hotels and travel services. You will handle booking details, communicate clearly with clients, and ensure a smooth, positive experience.
No prior experience required; you will receive structured onboarding and training. This role offers a flexible work environment, access to reservation systems, and opportunities for ongoing professional
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