Reservation Support Specialist

PedrosVacations; Bradenton (FL); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing team support

Access to digital tools and resources

Job summary

PedrosVacations is seeking a Reservation Support Specialist to help clients manage reservation details, schedules, confirmations, and service-related requests in a fully remote role.

The position offers flexible scheduling, structured training, and ongoing team support to ensure smooth operations and timely updates for clients across various travel experiences and activities.

Qualifications

• Experience in customer service, hospitality, reservations, administration, scheduling, or client support is helpful, but not required.

Responsibilities

• Assist with reservation requests and confirmations
• Gather dates, preferences, and important client information
• Coordinate schedules and time-sensitive details
• Provide updates and next steps
• Follow up on pending requests or changes
• Maintain accurate client records
• Help with modifications or special requests
• Support select accommodation, transportation, activity, or itinerary details

Skills

Organized

Detail-oriented

Professional communication

Dependable

Multi-tasking

Independent worker

Research skills

Adaptable

Tools

Email

Online systems

CRM tools

Job description

Reservation Support Specialist

Remote | Flexible Schedule | Training Provided

About the Role

We're looking for organized, dependable individuals to help clients manage reservation details, schedules, confirmations, and service-related requests.

What You'll Do

• Assist with reservation requests and confirmations
• Gather dates, preferences, and important client information
• Coordinate schedules and time-sensitive details
• Provide updates and next steps
• Follow up on pending requests or changes
• Maintain accurate client records
• Help with modifications or special requests
• Support select accommodation, transportation, activity, or itinerary details

What We're Looking For

You may be a strong fit if you are:

• Organized and detail-oriented
• Professional in your communication
• Dependable with follow-through
• Comfortable managing multiple requests
• Confident using email and online systems
• Able to work independently
• Comfortable researching information
• Adaptable when plans or availability change

Experience in customer service, hospitality, reservations, administration, scheduling, or client support is helpful, but not required.

What the Role Offers

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing team support
• Access to digital tools and resources
• Experience in reservations and client coordination
• Opportunities for continued skill development

Location Eligibility

Applicants must be located in an eligible region, including:

United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions.

Hiring Process

Selected applicants will be invited to a live informational meeting covering the company, role responsibilities, compensation structure, training, support, and next steps.

A Q&A portion will be included so candidates can ask questions before moving forward.