Reservation & Equipment Coordination Specialist

U-Haul; Ocala (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Gym reimbursement

Health insurance

Job summary

U-Haul in Ocala, FL is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and placement. This role emphasizes team collaboration, accuracy, and timely communication in a fast-paced environment.

Responsibilities include reviewing reports, directing equipment flow to balance regional inventory, and assisting with U-Box products. A high school diploma and strong customer service skills are required.

Qualifications

• Minimum Qualifications: High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma

Tools

Word

Email

Job description

U-Haul in Ocala, FL is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and placement. This role emphasizes team collaboration, accuracy, and timely communication in a fast-paced environment.

Responsibilities include reviewing reports, directing equipment flow to balance regional inventory, and assisting with U-Box products. A high school diploma and strong customer service skills are required.