Reservation Agent

STWHJ; Jacksonville (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedule

Travel Perks

Licensed & Bonded

Personal Website

E&O Insurance with Fraud Protection

Daily Training Available

Travel Agent Certification

Job summary

STWHJ is seeking an outgoing Remote Travel Coordinator to book amazing trips for corporate and leisure clients worldwide. If you love travel and helping others plan memorable experiences, this role offers the freedom of remote work and ongoing training.

You will research itineraries, tailor trips to client needs, handle bookings (air, car, hotel, cruise), and communicate with clients before and after travel; participation in webinars and vendor relationships will expand your expertise.

Qualifications

• Must be at least 18 years old and authorized to work within the US, Mexico, Australia or United Kingdom.
• Effective communication with clients (sales background a plus).
• Smartphone with internet access is required (laptop recommended).
• Personal travel experience is a plus but not required.
• Experience in customer service or hospitality is a plus but not required.

Responsibilities

• Research, create, and execute exceptional itineraries for clients.
• Review clients' needs and preferences to design tailored trips.
• Complete ongoing training to earn and maintain booking certification.
• Attend webinars with vendors to become specialized with destinations.
• Review budgets and plan trips within client constraints.
• Create promotional materials for use in marketing.
• Monitor travel restrictions as they change.
• Book travel needs (air, car rental, hotel, cruises, tickets).
• Communicate with clients before and after travel.
• Handle issues that arise during bookings or travel.
• Network with tour operators for packages to offer clients.
• Role offers Part Time or Full time.

Skills

Travel planning

Communication with clients

Sales experience

Remote work readiness

Job description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

• Research, Create, and Execute exceptional itineraries for clients
• Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
• Complete ongoing training to earn and maintain certification to book travel
• Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
• Review budgets, and plan trips according to clients budget constraints
• Create promotional materials to utilize
• Monitor restrictions on travel that come and go
• Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
• Effectively communicate with clients pre/post travel
• Handle issues that may arise during the bookings and/or travel for clients
• Network with tour operators regarding packages that you can possibly offer to clients
• Part Time or Full time

Requirements

• Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
• Must be able to effectively communicate with clients (strong sales background a plus)
• Must have a smartphone with internet access, laptop recommend but not required
• Personal travel experience is a huge plus, however not required
• Previous experience in customer service or hospitality also a plus, but not required

Benefits

• Flexible Schedule
• Travel Perks
• Licensed & Bonded
• Personal Website
• E&O Insurance with Fraud Protection
• Daily Training Available
• Travel Agent Certification