Reservation Agent

STWHJ; Boston (MA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Flexible Schedule

Travel Perks

Licensed & Bonded

Personal Website

E&O Insurance with Fraud Protection

Daily Training Available

Travel Agent Certification

Job summary

STWHJ in the United States is seeking a lively Remote Travel Coordinator to book trips for corporate and leisure clients worldwide. You will research and craft itineraries, and coordinate travel arrangements while delivering exceptional service.

This role supports flexible scheduling and offers travel perks; prior sales or hospitality experience is a plus, and a smartphone with internet access is required.

Qualifications

• Must be 18+ and authorized to work in the US, Mexico, Australia or United Kingdom.
• Excellent communication and sales skills are preferred.
• Smartphone with internet access is required; laptop is recommended.
• Travel experience is a plus but not required.

Responsibilities

• Research, create, and execute exceptional itineraries for clients.
• Review client needs to design trips matching their preferences.
• Book travel needs (airline, car rental, hotel, cruise, tickets).
• Communicate with clients before and after travel to ensure satisfaction.
• Handle issues that arise during bookings or travel.
• Network with tour operators for potential client offers.

Skills

Sales/communication

Customer service

Hospitality experience

Communication skills

Tools

Smartphone

Laptop

Job description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

• Research, Create, and Execute exceptional itineraries for clients
• Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
• Complete ongoing training to earn and maintain certification to book travel
• Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
• Review budgets, and plan trips according to clients budget constraints
• Create promotional materials to utilize
• Monitor restrictions on travel that come and go
• Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
• Effectively communicate with clients pre/post travel
• Handle issues that may arise during the bookings and/or travel for clients
• Network with tour operators regarding packages that you can possibly offer to clients

Part Time or Full time

Requirements

• Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
• Must be able to effectively communicate with clients (strong sales background a plus)
• Must have a smartphone with internet access, laptop recommend but not required
• Personal travel experience is a huge plus, however not required
• Previous experience in customer service or hospitality also a plus, but not required

Benefits

• Flexible Schedule
• Travel Perks
• Licensed & Bonded
• Personal Website
• E&O Insurance with Fraud Protection
• Daily Training Available
• Travel Agent Certification