Research Info Technologist — Information Technologist I

MSU - Michigan State University; East Lansing (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

MSU - Michigan State University is seeking a Research Info Technologist to support diverse research technology environments, including end-user computing, research endpoints, instrument workstations, data workflows, and network infrastructure across Windows, macOS, and Linux.

You will collaborate with researchers, campus IT partners, and vendors to design, configure, and maintain secure, reliable IT solutions that meet operational needs while aligning with university security, data protection,

Qualifications

• Four-year degree in CS/IS or related IT field, or equivalent combination of education and experience.
• 1–3 years of related IT work experience in research, higher education, or similar environments.
• Experience aligning IT systems with security, data protection, and compliance requirements.

Responsibilities

• Install, configure, administer, maintain, and troubleshoot Windows, macOS, and Linux computing systems and research endpoints.
• Provide advanced technical and end-user support for hardware, software, and research IT services.
• Support data and storage workflows, including file services, transfers, access and permissions.
• Troubleshoot network connectivity and coordinate with campus networking and security teams.
• Apply IT security standards and assist with safeguards for research systems and data.
• Collaborate with researchers, IT teams, and vendors to identify requirements and resolve issues.
• Participate in planning and implementing research technology projects and maintain technical documentation.

Skills

IT Support

Networking

Documentation

Collaboration

Education

Bachelor's degree in Computer Science or related IT field

Job description

Working/Functional Title

Research Info Technologist

Position Summary

This position supports diverse research technology environments that include traditional end-user computing, research computing endpoints, specialized instrument workstations, research applications, data and storage workflows, and supporting network infrastructure across Windows, macOS, and Linux platforms.

The position works closely with researchers, research staff, campus IT partners, and technology and equipment vendors to develop and support secure, reliable, and sustainable technology solutions that meet the operational needs of the research community. The position also helps ensure research technology is appropriately configured and supported in alignment with university security, data protection, and applicable compliance requirements.

Key Responsibilities

• Install, configure, administer, maintain, and troubleshoot Windows, macOS, and Linux computing systems, including end-user devices, research computing endpoints, specialized instrument workstations, and servers, with responsibilities for system backup, recovery, and lifecycle management.
• Provide advanced technical and end-user support for hardware, software, peripherals, and other IT services supporting research operations.
• Support research data and storage workflows, including file services, data transfer, access and permissions, and institutional research technology platforms.
• Troubleshoot network connectivity and coordinate with campus networking and security teams on network configurations, segmentation, firewall access, endpoint protections, and related technical requirements.
• Apply university IT security standards and assist with implementing appropriate technical safeguards and controls for research systems, data, and applicable security and compliance requirements.
• Collaborate with researchers, research staff, campus IT teams, and technology and equipment vendors to identify requirements, resolve technical issues, and facilitate appropriate IT configurations for research systems and instrumentation.
• Participate in the planning and implementation of research technology projects and new systems, maintain technical documentation and support procedures, and contribute to team initiatives and continuous service improvement.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Computer Science, Information Systems, Business or related information technology field; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.

Desired Qualifications

Experience supporting IT systems in a research, laboratory, or higher education environment. Experience supporting specialized or scientific instrument workstations and Windows, macOS, and Linux systems. Working knowledge of networking, research data storage and transfer, and cybersecurity best practices. Experience coordinating technical requirements with vendors and other IT teams. Familiarity with scripting or automation. Strong troubleshooting, documentation, communication, and collaboration skills.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

A resume, cover letter and three references are required application materials to be considered for this role.

Work Hours

STANDARD 8-5

Website

research.msu.edu

Summary of Physical Demands

Occasional lifting, moving, and installation of computers and IT equipment; working in and around desks, equipment racks, and specialized research systems; and occasional use of ladders or step stools to access equipment.

Summary of Health Risks

Occasional work in laboratory and specialized research environments where biological, chemical, mechanical, or other hazards may be present.

Bidding eligibility ends October 27, 2026, 11:55 PM