Research Director

YouGov; United States; On-site; USD 108,000 - 130,000; Full time

Job summary

YouGov seeks a market research director with vendor-side experience to be the primary client contact on Financial Services projects, oversee multiple studies, and work with cross-functional teams to execute research efficiently. You will manage timelines, respond to client requests, design surveys, supervise fieldwork, data processing and reporting, and present actionable insights.

The role requires 6–10 years of custom market research, strong PowerPoint/Slides skills, and a proven ability to

Qualifications

• Self-motivated and able to manage all project aspects from proposal to final delivery.
• Ability to build and maintain strong client relationships.
• Excellent time management, multi-tasking, and attention to detail.
• Organize work to meet quick-turn timelines and solve operational issues.
• Strong oral and written communication skills.
• Experience with survey programming logic and report writing.

Responsibilities

• Demonstrate ownership on assigned projects and oversee all aspects from survey design to report writing.
• Work closely with VP and manage project outcomes.
• Handle day-to-day client communications and lead client meetings.
• Generate strong client relationships and drive repeat business.
• Design surveys and write custom research reports with actionable insights.

Skills

Client relationship management

Time management

Written and verbal communication

Survey design understanding

Analytical thinking

Vendor-side experience

Team coordination

Problem solving

Tools

PowerPoint

Google Slides

Job description

We are looking for a market research professional with vendor-side experience to serve as a primary contact for clients on projects in the Financial Services sector, oversee multiple research studies simultaneously, and work with cross-functional teams to execute research projects effectively. The Research Director reports to the VP.

As Research Director, You’ll Be Expected To

• effectively communicate with clients, cross-functional internal teams, and research team members
• create and manage timelines
• manage client requests
• display an understanding of research processes and how to maximize efficiency across discrete tasks, and
• troubleshoot problems and identify solutions.

What will I be delivering?

• Demonstrate ownership/initiative on assigned projects
• Oversee and independently manage all aspects of a project, from survey design, field management, data processing, analysis, and especially report writing
• Work closely with VP and manage project outcomes
• Day-to-day client communications and updates, support client requests on time, lead client meetings
• Generate strong client relationships and delivery skills that lead to repeat business from current clients or extensions of them
• Design or review surveys created from client business questions
• Design and write custom research reports with actionable insights and recommendations and present findings to our clients
• Knowledge of weighting and/or multivariate analytical techniques

What do I need to bring with me?

• Self-motivated, manage and take responsibility for all aspects of a project from proposal writing and pricing to final report and delivery
• Ability to build and maintain strong client relationships
• Effective time management, multi-tasking skills and attention to detail
• Ability to organize work to meet frequent quick-turn timelines
• Persistence to identify and solve survey or operational issues that arise
• Strong oral and written communication skills
• Strong experience with PowerPoint or Google Slides
• Understanding of survey programming logic
• Ability to write research reports with minimal to no supervision
• 6-10 years or more conducting custom market research projects, with sector knowledge in financial services preferred
• Diverse knowledge of a variety of quantitative research techniques
• Knowledge of stats and application of advanced marketing science techniques
• Experience working on research vendor side, in positions of progressive responsibility

For roles based in California, New York, Colorado, Massachusetts, or Washington State, the salary hiring range for this position is $108,000 - 130,000 USD

Compensation offered will be determined by multiple factors including location, job-related knowledge, skills and experience.

Certain roles may be eligible for incentive compensation and additional benefits.

All US based full time employees are eligible for the following benefits:

• Paid vacation, holidays and sick days
• Flexible working arrangement available
• Group medical, dental and vision insurance
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

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