RESEARCH DATA ANALYST II

California Department of Social Services; California (MO); Hybrid; USD 74,000 - 93,000; Full time

Job summary

The California Department of Social Services is seeking an RDA II to join the Data Solutions Unit in California. You will collaborate with program teams to understand data problems and design practical solutions.

This permanent, full-time role emphasizes learning the programs, identifying bottlenecks, and delivering low-code automation and data workflows to improve service delivery.

Responsibilities

• As an RDA II in the Data Solutions Unit, participate in meetings with programs to learn about their data problems.
• Help build solutions to address data problems, including modernizing data collection and automating workflows.
• Create low-code apps to simplify complex processes and improve data-driven decisions.
• All work will be done under the direction of the RDS I Supervisor and with the team.

Job description

Position Details

Working Title

Job Code #:

JC-528114

Position #(s):

800-656-5731-XXX

Working Title

RDA II Classification:: RESEARCH DATA ANALYST II

$6,647.00 - $8,325.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

United States

Telework:

Hybrid

Job Type::

Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

The California Department of Social Services (CDSS) launched the Research, Automation and Data Division (RADD) to build a sustainable data culture and maximize the full value of CDSS data assets. RADD is responsible for working with Information Services (technology) and Program partners throughout the data life cycle to ensure best practices are elevated toward the goal of serving California's most vulnerable families using a human-centered and data-driven approach.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

Do you love creative problem solving? Are you passionate about social services and motivated to ensure that benefits are provided to millions of Californians quickly and efficiently? If so, this position might be perfect for you.

Our team helps CDSS programs to make data-driven decisions and perform tasks faster so that more Californians can access the support they need. As an RDA II in the Data Solutions Unit, you will participate in meetings with programs to learn about their data problems and help build solutions to address them. Common examples of our work include modernizing data collection, automating workflows, and creating low-code apps that simplify complex processes.

The key to succeeding in this role is a willingness to learn, both about CDSS programs’ needs and new technical skills. A successful RDA II will acquire a deep understanding of programs’ processes, the ability to identify pain points, and the technical skills to create innovative solutions.

The specific solutions we create vary by project and our software options are growing, so flexibility and the capacity to learn through shadowing, meetings, project documentation, and online trainings are more important for this role than preexisting knowledge. All work will be done under the direction of the RDS I Supervisor and in conjunction with other team members as the RDA II learns our developing technology stack and how it can be used to serve CDSS programs.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

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You will find additional information about the job in the Duty Statement.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Statement of Qualifications must be between 800 and 1200 words total.

• Describe your approach towards and experiences with learning new software. Low-code, automation, and programming software or languages (such as R, Python, SQL, etc.) are of particular interest. Feel free to include examples from self-teaching, on-the-job training, coursework, etc.
• Describe a time when you identified an inefficient process or recurring problem. How did you analyze the issue, what solution did you propose or implement, and what was the outcome? If you have not had this experience professionally, you may use an example from school, volunteer work, or a personal project.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.