Research Coordinator/Medical Assistant

Mercy Medical Center, Inc.; Maryland; On-site; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider seeks a dedicated individual to assist in patient recruitment for studies and support clinical operations. This role involves developing study materials, contacting participants, and assisting physicians with various tasks. Ideal candidates will possess strong organizational skills, technical proficiency, and the ability to work independently while effectively communicating with diverse individuals. Join a dynamic team that values flexibility and integrity, and contribute to impactful healthcare initiatives in a supportive environment that prioritizes employee wellness and development.

Benefits

Competitive health benefits

403(b) retirement plan

Paid Time Off (PTO)

Tuition reimbursement

Mental Health resources

Employer paid Short & Long Term Disability

Voluntary Benefits

Discounts on insurance and Verizon plans

Rewards & Recognition Program

Qualifications

• Strong organizational and computer skills are essential.
• Knowledge of medical terminology and anatomy is required.

Responsibilities

• Assist with recruitment and communication with study participants.
• Support physicians with clinical tasks like suture removal and dressing changes.

Skills

Computer proficiency

Technical aptitude

Interpersonal skills

Organizational skills

Ability to work independently

Education

High school diploma or GED

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Summary

Assist with recruitment of adult patients required for ongoing study. Help develop forms and packets for studies. Contact study participants by phone and/or mail regarding activities, reminders, etc.

Assist physicians in clinic - suture removal, dressing changes, splints, casting, and cast removal.

Responsibilities

License Requirements: N/A • Certification Requirements: N/A • Age Specific Care Provided For: Adolescents, Adults, Geriatrics.

Knowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

1. Microsoft Word, PowerPoint, Excel
2. Microsoft Outlook
3. Meditech (if applicable to position)
4. Epic (if applicable to position)
5. Performance Manager/NetLearning

Must be able to read, write, and speak the English language in an understandable manner. Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. Must be able to follow written and oral instructions.

Other Requirements: Must possess strong organizational skills and exceptional computer skills. Knowledge of medical terminology, anatomy, and physiology at a level normally acquired through completion of approved training programs. Interpersonal skills to deal effectively with clients, visitors, employers, and hospital personnel in exchanging and relaying information and in providing client care. Ability to work in a demanding and challenging environment. Supports the team effort through a willingness to work beyond normal working hours. Must have excellent telephone demeanor. Must possess and promote excellent health, hygiene, and grooming habits. Ability to prioritize workload for the most efficient performance. Capable to cope with interruptions and be flexible as part of a team effort.

Requirements

EDUCATION AND WORK EXPERIENCE

• Must possess a high school diploma or GED.
• Must possess a BS or equivalent.

SPECIFIC REQUIREMENTS

• License Requirements: N/A
• Certification Requirements: N/A
• Age Specific Care Provided For: Adolescents, Adults, Geriatrics.
• Knowledge, Skills and Abilities:

1. Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Microsoft Word, PowerPoint, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager/NetLearning

• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

Other Requirements:

• Must possess strong organizational skills and exceptional computer skills.
• Knowledge of medical terminology, anatomy, and physiology at a level normally acquired through completion of approved training programs.
• Interpersonal skills to deal effectively with clients, visitors, employers, and hospital personnel in exchanging and relaying information and in providing client care.
• Ability to work in a demanding and challenging environment.
• Supports the team effort through a willingness to work beyond normal working hours.
• Must have excellent telephone demeanor.
• Must possess and promote excellent health, hygiene, and grooming habits.
• Ability to prioritize workload for the most efficient performance.
• Capable to cope with interruptions and be flexible as part of a team effort.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category.

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees.
• 403(b) retirement plan with generous company match and “catch up” provision.
• Paid Time Off (PTO) & company paid holidays.
• Tuition reimbursement.
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program.
• Employer paid Short & Long Term Disability benefits for eligible employees.
• Voluntary Benefits.
• Discounts on auto & home insurance and Verizon plans.
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values.

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.