Research and Institutional Effectiveness Specialist - 82285

St. Charles Community College; Cottleville (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

St. Charles Community College is seeking a full time Institutional Effectiveness Coordinator to support the department's operations, coordinating various projects and processes. This position acts as a primary contact for faculty, staff, and students, ensuring departmental information is well organized and accessible.

The ideal candidate will have strong organizational and communication skills, a commitment to teamwork, and an educational background with an Associates degree or equivalent experience. This role comes with responsibilities ranging from administrative tasks to data management.

Qualifications

• Demonstrate knowledge of standard office procedures with the ability to provide effective administrative support.
• Ability to work under pressure in a fast-paced environment, managing multiple projects.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Serves as a collaborative team member supporting day-to-day departmental operations.
• Organizes and maintains electronic filing systems and report archives.
• Assists with the preparation of visual materials for reports and presentations.

Skills

Office procedures knowledge

Organizational skills

Problem-solving skills

Communication skills

Time management

Education

Associates degree or higher

Job description

SCC is seeking a full time Institutional Effectiveness Coordinator to assist with the department's administrative and operational activities by coordinating a wide range of processes and projects for the Department of Institutional Research and Effectiveness. This position serves as the primary point of contact for faculty, staff, students, and visitors. The Institutional Effectiveness Coordinator organizes, maintains, and disseminates departmental and institutional information for internal use and, as appropriate, public distribution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as a collaborative team member supporting day-to-day departmental operations, including customer service, document preparation and distribution, mail processing, office supply ordering and inventory, equipment monitoring, calendar and travel management, and related administrative tasks.
• Organizes and maintains electronic filing systems, report archives, and tracking logs specific to operational and reporting functions.
• Assists with the preparation of tables, charts, graphs, dashboards, or other visual materials for reports and presentations.
• Provides administrative and technical support related to data entry, coding, document formatting, publication and dissemination.
• Assists with the coordination of assessment activities by compiling documentation, tracking reporting schedules, supporting survey administration, and maintaining assessment records related to academic and administrative outcomes.
• Serves as primary administrator for department websites; updates content and ensures accuracy and timelines.
• Creates, updates, distributes, and tracks surveys in support of institutional research, assessment, and operational needs. Conducts research and literature reviews on assigned topics and tracks state and federal reporting schedules and requirements.

REQUIRED SKILLS AND ABILITIES

• Demonstrate knowledge of standard office procedures with the ability to provide effective administrative support to departments and leadership.
• Ability to organize and schedule appointments, coordinate travel, and prepare, modify and format correspondence, memoranda, reports, spreadsheets, and other documents.
• Ability to work under pressure in a fast-paced environment, particularly during peak reporting and academic periods. Capable of managing multiple projects simultaneously, exercising independent judgement to plan, prioritize and execute workload.
• Demonstrates logical reasoning skills to analyze situations and determine appropriate solutions.
• Contribute to the achievement of team and departmental goals and supports a work environment that promotes diversity, equity, inclusion, and belonging.
• May assist with cross-training staff and provide back-up support or supplemental services during periods of high demand.
• Interacts with others in a professional, welcoming, and service-oriented manner consistent with the mission and goals of the college. Self-motivated with strong organizational, communication, and problem-solving skills.
• Required to maintain departmental intranet and internet sites, social media platforms, and publications.

EDUCATION AND EXPERIENCE

• Associates degree or higher plus two (2) years' experience in related field, or High School diploma or equivalent with a minimum of four years related experience.
• Requires regular and predictable attendance.

Will be subject to a criminal background check.

St Charles Community College is an Equal Opportunity Employer.