Research and Analyst Supervisor - DMS

IdahoPTV; Boise (ID); On-site; USD 64,000 - 67,000; Full time

Benefits offered by this job

Paid sick and vacation

Retirement plans

Life insurance

Disability insurance

FSA

Job summary

The Idaho Department of Health and Welfare's Division of Management Services in Boise seeks a proactive Program Supervisor to lead a Research & Analysis team and ensure timely processing of background checks.

You will set goals, monitor performance, and collaborate with stakeholders to support IDHW missions, balancing data-driven decision making with regulatory requirements.

Note: this position is not eligible for telework and requires a criminal history background investigation.

Qualifications

• Knowledge of management practices
• Experience developing procedures and monitoring a budget
• Experience supervising staff
• Experience liaising with customer/provider groups
• Experience interpreting federal or state regulations
• Experience reading, interpreting, and applying RAP sheets, statutes, or agency policies
• Experience multitasking with critical information
• Experience providing written reports and communications

Responsibilities

• Plan, coordinate, oversee, and participate in day-to-day operations.
• Set and enforce daily, weekly, and monthly goals.
• Manage email and voicemail traffic; secure data transmission into the background check system.
• Approve time sheets and manage tardiness and absences of staff.
• Establish and manage research and analysis expectations.
• Substitute for research and analysis staff when needed.

Skills

Management

Budget experience

Supervising staff

Liaison with groups

Regulatory interpretation

Legal/Policy reading

Multitasking

Written communication

Job description

Research and Analyst Supervisor - DMS - 27057

USA:ID:Boise | Program Management | Full Time

30.91 - 31.73 USD per hour

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

The Idaho Department of Health and Welfare's (IDHW) Division of Management Services (DMS) has an exciting opportunity for a proactive Program Supervisor to lead a Research & Analysis team from Boise, Idaho. This position will play a critical role in protecting vulnerable adult and children’s populations in Idaho as a first line supervisor for Research & Analysis staff members in the Background Check Unit (BCU). This leader will be ensuring timeliness of criminal history background check processing, setting goals and expectations for their team members in support of IDHW missions, values, and goals, and engaging in positive relationships between BCU and its stakeholders. We are searching for individuals with exemplary leadership skills, a critical eye when reviewing text-heavy documents, a tenacity to problem-solve, willingness to communicate early and often with team members, eagerness to step in and complete both day-to-day, research and analysis tasks and special projects, and promote data-driven decision making.

This position is not eligible for telework.

The successful applicant will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Hire, train, evaluate, and motivate staff.
• Plan, coordinate, oversee, and participate in day-to-day operations.
• Set and enforce daily, weekly, and monthly goals.
• Manage email and voicemail traffic; manage secure data transmission into the background check system.
• Approve time sheets and manage tardiness and absences of staff.
• Establish and manage research and analysis expectations.
• Substitute for research and analysis staff and their tasks.
• Serve as a subject matter expert.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Some knowledge of management practices.Typicallygained through one year of work experience that included all the essential elements of management (planning, organizing, leading and controlling) OR completion of two upper division college-level courses, or approximately 60 hours of management training, that included all the essential elements of management AND six months of work experience performing all management elements.
• Experience developing procedures and/or monitoring a budget. Typically gained by at least one year of experience developing procedures and/or monitoring a budget which included allocating expenditures, reconciling accounts and making fund transfers, or supervising these functions.
• Experience supervising staff. Typically requiresat least one year of experience where you were responsible for interviewing and selecting staff, providing work direction and training, evaluating performance, and generating employer problem solving solutions. Include the length of time, number and level of staff supervised.
• Experience providing liaison with customer/provider groups. Typically gained by at least one year of experience working with one or more community groups of adults or liaison with customers and/or provider groups in a leadership role to share information, coordinate efforts and/or achieve shared goals.
• Experience interpreting federal or state regulations. Typically gained by at least one year experience reviewing information or documents for compliance with laws and regulations OR explaining to others how laws and regulations apply to specific situations.
• Experience reading, interpreting, analyzing, and applying information from RAP sheets, state statutes and laws, and/or agency policies. Typically gained by at least two years of experience or equivalent education in law, law enforcement, policy, administration, or program research roles.
• Experience multitasking with critical information or frequent interruptions. Typically gained by at least one year of experience or equivalent education in law enforcement, office support, help desk, customer support, or call center roles.
• Experience providing written reports and communications with excellent writing quality. Typically gained by at least two years of experience or equivalent education in law, policy, administration, research, or technical writing roles.
• Experience reviewing, analyzing, and editing the work of others. Typically gained by at least one year of experience or equivalent education in policy, administration, program research, office support, or technical writing roles.

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [e-mail]
PHONE: [phone]

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.