Research Analyst

Haalufa USA; Washington (District of Columbia); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Haalufa USA, Inc. is seeking a motivated Research Analyst in the DMV area to research and analyze operational activities, aiming to improve efficiency and reduce costs.

The role involves designing data collection tools, conducting analyses, and delivering actionable reports to support strategic decisions. The ideal candidate holds a Bachelor's degree in a business-related field and 2+ years of market research experience, with strong proficiency in Microsoft Office 365 and collaboration tools

Formación

• Bachelor's degree in a business-related field is required.
• 2+ years of experience in market research and/or analysis.
• Proficiency with Microsoft Office 365 and collaboration tools (Slack/Teams).

Responsabilidades

• Formulates research/analysis plans and secures client sign-off; develops questionnaires/moderator guides to ensure data capture.
• Conducts in-depth data analyses using traditional and advanced methods; writes reports with actionable recommendations.
• Makes presentations and answers questions regarding findings; translates results for stakeholders.
• Oversees contractor work and ensures high-quality deliverables; monitors industry statistics and trends.
• Assists in measuring and assessing customer and employee satisfaction.

Conocimientos

Market research

Data analysis

Qualitative research

Communication

Educación

Bachelor's Degree in Business, Accounting, Finance or related field

Herramientas

Microsoft Office 365

Slack

Teams

Microsoft Visio

Descripción del empleo

Haalufa USA, Inc., is currently seeking a motivated, career and customer-oriented professional to fill a Research Analyst Position for one of the largest rail service organizations in the DMV Area - District of Columbia, Maryland and Virginia. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail]

The Research Analyst- The successful applicant will help our client researching and analyzing operational activities to help increase efficiency, reduce costs, improve customer service and optimize overall operations by identifying more efficient ways to manage resources.

Daily tasks include

• Formulates research/analysis plans and acquires internal client sign-off; Designs and/or assists in the development of questionnaires and moderator guides to ensure the necessary data is captured; Conducts in-depth data analyses using traditional and advanced methods; Authors reports containing actionable recommendations.
• Makes presentations and answers questions regarding findings.
• Oversees contractor work and ensuring the highest quality of contractor deliverables; Monitors industry statistics and follow trends trade literature.
• Assists in measuring and assessing customer and employee satisfaction.

Education Requirements

• Bachelor’s Degree in Business, Accounting, Finance or a related field.

Work Experience

• Two (2) years of experience in market research and/or analysis, translating research concepts into strategic directions, working with qualitative research and experience analyzing quantitative datasets.
• Experience with: Microsoft Office 365 - Outlook, Excel, PowerPoint, Visio, Word
• Communication Tool: Slack or Teams

About this position

Standard hours are from 8:30 a.m. to 5:00 p.m. with a one (1) hour unpaid lunch break. However, the COTR may request temporary services for periods in excess of a seven and one half (7.5) hour day or a thirty-seven and one-half hour (37.5) hour week. Temporary personnel working six (6) hours or more are required to take a one-half hour unpaid lunch break. Overtime: Hours worked in excess of forty (40) hours in one week is considered as overtime work, all overtime must be approved by the COTR in advance.

Equal Employment Opportunity Statement

Haalufa USA, Inc – is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.