Research Analyst

BOOZ ALLEN HAMILTON INTERNATIONAL (U.K.) LTD; Bethesda (MD); Remote; USD 62,000 - 141,000; Part time

Job summary

A leading company in consulting services is looking for a Research Analyst to provide technical assistance and customer service, with a focus on data collection and documentation. The ideal candidate will have a bachelor’s degree in a relevant field and at least two years of technical assistance experience. This position offers flexibility with remote work options and competitive compensation, reflecting various factors including education and experience.

Benefits

Health benefits

Paid leave

Professional development

Tuition assistance

Work-life programs

Qualifications

• 2+ years of experience in technical assistance.
• Experience with end-to-end documentation.
• Ability to obtain a Secret clearance.

Responsibilities

• Provide technical assistance and customer service to internal and external customers.
• Support the execution of data collection activities.
• Mentor or supervise less experienced team members.

Skills

Technical assistance

Customer service

Attention to detail

Communication

Project management

Education

Bachelor’s degree in Mass Communications or Public Relations

Master’s degree in Organizational Communications, Public Affairs, or related field

Tools

Microsoft Project

Microsoft Office Suite

Help desk ticketing system

Job description

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Key Role

Provide technical assistance and customer service to internal and external customers. Apply specific functional knowledge and working or general industry knowledge. Work with the technical team, client, and external provider organizations to support the execution of data collection activities. Work under general supervision and may provide guidance for less experienced team members.

Remote Work

Yes

Job Number

R0221210

Location:

Bethesda,MD,US

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Research Analyst

Key Role

Provide technical assistance and customer service to internal and external customers. Apply specific functional knowledge and working or general industry knowledge. Work with the technical team, client, and external provider organizations to support the execution of data collection activities. Work under general supervision and may provide guidance for less experienced team members.

Basic Qualifications

• 2+ years of experience in technical assistance
• Experience with end-to-end documentation and deliverables, including creation and usage in a changing environment
• Experience documenting business requirements for health information technology (IT) platforms
• Experience working across workstreams to communicate product descriptions and client needs
• Ability to prioritize and work across workstreams on multiple projects
• Ability to work independently and mentor or supervise others, as needed
• Ability to obtain a Secret clearance
• Bachelor’s degree in a Mass Communications or Public Relations field
  
  

Additional Qualifications

• Experience working with a help desk ticketing system
• Experience with project management and strategic communications
• Ability to work within principles of Scaled Agile Framework and Waterfall to Agile Migration
• Ability to work within Microsoft Project and Microsoft Office suite, including Microsoft Excel and SharePoint
• Ability to pay strict attention to detail
• Master’s degree in Organizational Communications, Public Affairs, or a related field
  
  

Clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model

Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
  
  

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Business Consulting and Services

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