RESEA Case Manager: Career Planner & Client Advocate

Equus Workforce Solutions; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Dynamic Workforce Solutions is seeking an RESEA Case Manager in El Paso, TX to provide integrated workforce planning and employment services. The role involves interviewing customers, developing individualized plans, and coordinating with service providers to facilitate job placement and retention.

Responsibilities include sustaining ongoing case management, documenting interactions, and guiding participants through employment paths while ensuring inclusive access to resources and workshops.

Qualifications

• Customer/client focus and strong communication skills.
• Basic computer literacy with Internet and Microsoft Office.
• Keyboarding skills mandatory and ability to work in a team.

Responsibilities

• Interview customers to assess service needs and explore employment opportunities.
• Coach customers to present themselves effectively and obtain placement.
• Develop individual employment/placement plans and referrals to jobs or training.
• Maintain contact with customers and service providers; document interactions.
• Coordinate service provider activities and manage caseload.

Skills

Customer focus

Learning orientation

Communication proficiency

Teamwork orientation

Technical capacity

Tools

Microsoft Office

Job description

Dynamic Workforce Solutions is seeking an RESEA Case Manager in El Paso, TX to provide integrated workforce planning and employment services. The role involves interviewing customers, developing individualized plans, and coordinating with service providers to facilitate job placement and retention.

Responsibilities include sustaining ongoing case management, documenting interactions, and guiding participants through employment paths while ensuring inclusive access to resources and workshops.