Resale Operations Lead: Inventory, Showroom & Service

CRI; San Leandro (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

CRI in San Leandro is seeking a Resale Operations Manager to own the daily resale inventory lifecycle—from intake to sale and disposition—ensuring accuracy, visibility, and steady turnover. You will manage tagging, showroom placement, and pricing within guidelines.

The role blends hands-on operations with cross-functional partnership with Sales, Design, Warehouse and Leadership to deliver reliable resale workflows, strong customer experiences, and measurable inventory performance.

Qualifications

• 5+ years of experience in resale, retail, warehouse, or inventory focused operations.
• Hands on experience owning day to day operational outcomes in a fast paced, detail driven environment.
• Familiarity with inventory management practices, resale workflows, merchandising, or customer facing service environments.

Responsibilities

• Own the entire resale inventory lifecycle - intake, tagging, showroom placement, sale, and disposition - and keep inventory accurate, visible, and moving.
• Ensure all resale items are consistently tagged and tracked using AX Wrap / SnapTracker and shop sales tags.
• Routinely review inventory age and condition and take action on items that need pricing changes, promotion, relocation, or alternate disposition.
• Flag longer aged inventory and make clear recommendations to leadership on next steps.
• Maintain and adjust showroom layouts and rack zones so the space stays organized, intuitive, and ready for customers.

Skills

Resale operations

Inventory management

Customer service

Cross-functional collaboration

Warehouse/showroom experience

Education

Bachelor's degree

Tools

AX Wrap

SnapTracker

Job description

CRI in San Leandro is seeking a Resale Operations Manager to own the daily resale inventory lifecycle—from intake to sale and disposition—ensuring accuracy, visibility, and steady turnover. You will manage tagging, showroom placement, and pricing within guidelines.

The role blends hands-on operations with cross-functional partnership with Sales, Design, Warehouse and Leadership to deliver reliable resale workflows, strong customer experiences, and measurable inventory performance.