Repro & Office Support Specialist

The Phoenix Group; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

The Phoenix Group is seeking an Office Services Assistant to support document duplication, mail handling, and general office functions in a fast-paced environment.

Responsibilities include copying, scanning, packaging, and coordinating mail logistics while maintaining logs and assisting with conference room setups and front desk coverage. The role requires attention to detail, reliability, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or equivalent; 1+ year experience in reprographics or mail room operations preferred.
• Proficiency with photocopying, scanning, digital printing, mailing equipment, and standard office tech.
• Familiarity with office management systems, courier software, and mail logistics platforms.

Responsibilities

• Copy, scan, and reproduce documents accurately using reprographic equipment.
• Load, troubleshoot, and maintain reprographics hardware; perform basic repairs.
• Manage mail and courier services, including FedEx/UPS, shipments, and pickups.
• Maintain logs for office services activities and track operations.
• Coordinate conference rooms, hospitality, and front desk coverage as needed.
• Perform quality assurance on print outputs to ensure high standards.
• Assist with office moves, space planning, and facility upgrades.
• Prepare outbound mail and overnight shipments; handle direct marketing mailings.
• Support daily bank deposits and vendor communications tasks.
• Operate binding, stapling, and finishing equipment for presentations and legal documents.
• Provide coverage for evening/weekend shifts.

Skills

Attention to detail

Organizational skills

Communication skills

Team collaboration

Ability to lift up to 50 pounds

Education

High School Diploma or equivalent

Tools

Photocopier/Scanning equipment

Office management software

FedEx/UPS shipping platforms

Job description

The Phoenix Group is seeking an Office Services Assistant to support document duplication, mail handling, and general office functions in a fast-paced environment.

Responsibilities include copying, scanning, packaging, and coordinating mail logistics while maintaining logs and assisting with conference room setups and front desk coverage. The role requires attention to detail, reliability, and the ability to lift up to 50 pounds.