Represented Bodily Injury Claims Adjuster

Kemper; Richardson (TX); On-site; USD 62,000 - 103,000; Full time

Job summary

Kemper seeks an experienced Represented Bodily Injury Claims Adjuster to join our multi-office teams. The role focuses on analysis, coverage investigations, and negotiation of complex bodily injury files, often with attorney involvement.

Candidates should have a minimum of three years in casualty claims, strong negotiation and analytical skills, and proficiency with MS Office and claims systems. Offices in Doral, Lake Mary, Birmingham, Downers Grove, Richardson, and McAllen, with a competitive

Qualifications

• This role requires a high school diploma or equivalent and casualty claim experience.
• Must be able to analyze claims data, apply laws, and determine liability and settlements.
• Proficiency with MS Office and claims systems is expected.

Responsibilities

• Initiate thorough coverage and liability investigations.
• Draft coverage letters as appropriate.
• Evaluate and resolve moderate to severe bodily injury claims.
• Obtain and analyze medical records and data.
• Research and apply applicable laws in multiple states.
• Submit large loss reports and referrals to home office.
• Deliver presentations of high exposure cases to management.
• Timely reserve losses and monitor reserve adequacy.
• Negotiate settlements with claimants and attorneys.
• Adjust UM/UIM claims.

Skills

Negotiation

Analytical thinking

Communication skills

Time management

Customer service

Decision making

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Web-based applications

Job description

Location(s)

Birmingham, Alabama, Doral, Florida, Downers Grove, Illinois, Lake Mary, Florida, McAllen, Texas, Richardson, Texas

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary

Looking for that next opportunity to use your advanced negotiation skills? Kemper is looking for experienced Represented Bodily Injury Claims Adjusters for our growing teams! This specialized position focuses solely on the analysis & negotiation of bodily injury claims that are ordinarily assigned after the initial coverage determination, property damage handling, and investigation are completed. Claim inventories primarily involve attorney-represented files with varying degrees of complexity.

Position Responsibilities

• Initiate thorough coverage and liability investigations
• Draft coverage letters as appropriate
• Evaluate and resolve moderate to severe, including fatal, bodily injury claims with prompt review and respond to all demands, including time limit demands
• Obtain and thoroughly analyze complex medical records and data
• Research and apply applicable laws in multiple states
• Submit timely large loss reports and referrals to home office when appropriate
• Prepare for and deliver quality presentations of high exposure cases to upper claims management
• Timely reserve losses and continue to monitor reserve adequacy
• Skillfully and professionally negotiate settlements with claimants and attorneys
• Adjust insurance policies for UM/UIM claims

Position Qualifications

• A high school diploma or equivalent is required.
• A minimum of three years of casualty claim experience in the auto insurance industry.
• Proficiency in basic computer skills including Microsoft Office Suite products and webbased applications.
• Must obtain and maintain state required licensing, where applicable.
• Initiative, sound judgement, and discretion.
• Comprehensive understanding of insurance policies and knowledge of relevant state laws and regulations governing auto insurance claims.
• Time management skills ensuring deadlines are met for claim resolution.
• Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills.
• Strong negotiation skills for resolving disputes and reaching agreement

This position will be reporting to the Doral, FL, Lake Mary, FL, Birmingham, AL, Downers Grove, IL, Richardson, TX, or McAllen, TX office.

The range for this position is $61,900 to $102,900 Annually. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible to receive Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.