Represented Bodily Injury Claims Adjuster

kemper; McAllen (TX); On-site; USD 62,000 - 103,000; Full time

Benefits offered by this job

Health and dental plans from start

401(k) with company match

Tuition assistance and continuing ed

Paid time off

Employee discounts

Job summary

Kemper is seeking an experienced Represented Bodily Injury Claims Adjuster to join our growing team. This role analyzes and negotiates bodily injury claims after initial coverage determination, with files often involving attorney representation.

Reporting across multiple state offices including McAllen, TX, Doral, FL, and Richardson, TX, the position emphasizes thorough investigations, effective negotiations, and timely reserve management.

Qualifications

• High school diploma or equivalent is required.
• Minimum of three years of casualty claim experience in the auto insurance industry.
• Proficiency in basic computer skills including Microsoft Office Suite products and web-based applications.

Responsibilities

• Initiate thorough coverage and liability investigations.
• Draft coverage letters as appropriate.
• Evaluate and resolve moderate to severe, including fatal, bodily injury claims with prompt review and respond to all demands, including time limit demands.
• Obtain and thoroughly analyze complex medical records and data.
• Research and apply applicable laws in multiple states.
• Submit timely large loss reports and referrals to home office when appropriate.
• Prepare for and deliver quality presentations of high exposure cases to upper claims management.
• Timely reserve losses and continue to monitor reserve adequacy.
• Skillfully and professionally negotiate settlements with claimants and attorneys.
• Adjust insurance policies for UM/UIM claims.

Skills

Negotiation

Investigations

Communication

Time management

Analytical skills

Microsoft Office

Education

High School Diploma or equivalent

Job description

Richardson, Texas

Lake Mary, Florida

McAllen, Texas

Downers Grove, Illinois

Doral, Florida

Birmingham, Alabama

Full time

R-26-0038427

Location(s)

Birmingham, Alabama, Doral, Florida, Downers Grove, Illinois, Lake Mary, Florida, McAllen, Texas, Richardson, Texas

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary

Looking for that next opportunity to use your advanced negotiation skills? Kemper is looking for experienced Represented Bodily Injury Claims Adjusters for our growing teams! This specialized position focuses solely on the analysis & negotiation of bodily injury claims that are ordinarily assigned after the initial coverage determination, property damage handling, and investigation are completed. Claim inventories primarily involve attorney-represented files with varying degrees of complexity.

Position Responsibilities

• Initiate thorough coverage and liability investigations
• Draft coverage letters as appropriate
• Evaluate and resolve moderate to severe, including fatal, bodily injury claims with prompt review and respond to all demands, including time limit demands
• Obtain and thoroughly analyze complex medical records and data
• Research and apply applicable laws in multiple states
• Submit timely large loss reports and referrals to home office when appropriate
• Prepare for and deliver quality presentations of high exposure cases to upper claims management
• Timely reserve losses and continue to monitor reserve adequacy
• Skillfully and professionally negotiate settlements with claimants and attorneys
• Adjust insurance policies for UM/UIM claims

Position Qualifications

• A high school diploma or equivalent is required.
• A minimum of three years of casualty claim experience in the auto insurance industry.
• Proficiency in basic computer skills including Microsoft Office Suite products and webbased applications.
• Must obtain and maintain state required licensing, where applicable.
• Initiative, sound judgement, and discretion.
• Comprehensive understanding of insurance policies and knowledge of relevant state laws and regulations governing auto insurance claims.
• Time management skills ensuring deadlines are met for claim resolution.
• Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills.
• Strong negotiation skills for resolving disputes and reaching agreement

This position will be reporting to the Doral, FL, Lake Mary, FL, Birmingham, AL, Downers Grove, IL, Richardson, TX, or McAllen, TX office.

The range for this position is $61,900 to $102,900 Annually. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible to receive Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.4 million policies, is represented by approximately 24,100 agents and brokers, and has approximately 7,000 associates dedicated to meeting the ever-changing needs of its customers.

Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V

Eligible employees may enjoy benefits such as:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Benefits eligibility may vary based on position classification, scheduled hours, work location, temporary or contingent status, independent contractor status, SkillBridge participation, and applicable plan terms.