Express Adjuster

Kemper Corporation; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and dental plans

401(k) match

Tuition assistance

Community involvement

Paid time off

Employee discounts

Job summary

Kemper Corporation is seeking an Express Adjuster in Doral, Florida. This entry-level position involves investigating and resolving auto physical damage claims in an in-office setting under direct supervision.

You will take statements, assess coverage, and help settle claims while maintaining strong customer service. Responsibilities include intake, investigation, valuation, exposure establishment, and timely settlement, with an emphasis on accuracy, efficiency, and policy compliance.

Qualifications

• A high school diploma or equivalent is required.
• Proficiency in basic computer skills to include Microsoft Office Suite products.
• Must obtain and maintain state required licensing, where applicable.
• Initiative, sound judgement, and discretion.
• Time management skills ensuring deadlines are met for claim resolution.
• Analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills to assist customers with inquiries.

Responsibilities

• Handle intake, investigation, valuation, exposure establishment and settlement of assigned auto claims within monetary authority.
• Take statements from insureds, claimants and witnesses to investigate losses.
• Reserve exposures in a timely and accurate manner.
• Deliver Best in Class Customer Service to all Kemper customers.

Skills

High-level customer service

Time management

Analytical skills

Effective communication

Licensing compliance

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Location(s) Doral, Florida Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. As our Express Adjuster you will investigate and resolve first and third party auto physical damage claims in a fast paced in-office setting by attempting immediate contact to confirm/review coverage. This is an entry level position where you will work under direct supervision.

Position Responsibilities: Responsible for the intake, investigation, valuation, establishment of exposure and settlement of assigned claims within a stipulated monetary authority. Ensures that all assigned claims are concluded promptly, equitably, and economically within the provisions of the policy contract and in accordance with the damages presented. Take statements from insureds, claimants, and witnesses to investigate losses. Timely and accurately reserving exposures. Delivers the Best in Class Customer Service experience to all internal, external, current, and prospective Kemper customers.

Position Qualifications

• A high school diploma or equivalent is required.
• Proficiency in basic computer skills to include Microsoft Office Suite products and web-based applications.
• Must obtain and maintain state required licensing, where applicable.
• Initiative, sound judgement, and discretion.
• Time management skills ensuring deadlines are met for claim resolution.
• Analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills to assist customers with inquiries.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

Kemper at a Glance

The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.4 million policies, is represented by approximately 24,100 agents and brokers, and has approximately 7,000 associates dedicated to meeting the ever-changing needs of its customers.

Alliance United Insurance Company is not rated. We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V Eligible employees may enjoy benefits such as:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Benefits eligibility may vary based on position classification, scheduled hours, work location, temporary or contingent status, independent contractor status, SkillBridge participation, and applicable plan terms.