Academy Driver Recruiting

UNKNOWN; Chattanooga (TN); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress seeks an Academy Driver Recruiting specialist at our USX Headquarters in Chattanooga.

You will own the academy driver recruitment process, sourcing, interviewing, screening, and extending offers while ensuring compliance with hiring guidelines and transportation regulations. Ideal candidates have 1–2 years in call center or high-volume environments, strong communication, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED equivalent required.
• 1-2 years of experience in a call center environment, inside sales, or other related fields required or equivalent experience in high volume/high paced work.
• Transportation, Logistics, and/or Tech industry experience a plus.
• Professional communication skills and common courtesy required with the ability to exchange information effectively in a concise and logical way and be sensitive to audience diversity.
• Strong skills with Microsoft Office suite.

Responsibilities

• Own the Academy driver recruitment process to fill existing openings in class (including sourcing, interviewing/screening, and closing candidates) while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines.
• Interview, gather, and analyze data to determine if applicants meet USX hiring guidelines.
• Review MVR, DAC, and criminal background of potential applicants.
• Ensure compliance with all applicable laws, regulations, admission, and accreditation standards.
• Use discretion to extend conditional offers to potential academy student applicants who meet qualifications while focusing on providing a great candidate experience.
• Develop constructive and cooperative working relationships with others and maintain them over time.
• Manage inbound/outbound calls and schedule appointments based on business needs.
• Promote USX company-wide programs in recruiting, marketing, employee referrals, and job postings.
• Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value.

Skills

Professional communication

Microsoft Office

De-escalation

Problem solving

Phone rapport

Self-motivated

Detail-oriented

Organizational dynamics

Change management

Effective communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Academy Driver Recruiting

USX HEADQUARTERS
Monday - Friday 9:30a-6:30p OR 7:30a-4:30p
Position open to remote: No
Grade: HR08
Compensation Range: $19-20

Who We Are

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Position Functions

• Communicate required documentation for financial aid purposes and adhere to established scripts and guidelines.
• Own the Academy driver recruitment process to fill existing openings in class (including sourcing, interviewing/screening, and closing candidates) while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines.
• Interview, gather, and analyze data to determine if applicants meet USX hiring guidelines. Review MVR, DAC, and criminal background of potential applicants.
• Ensure compliance with all applicable laws, regulations, admission, and accreditation standards.
• Use discretion to extend conditional offers to potential academy student applicants who meet qualifications while focusing on providing a great candidate experience.
• Develop constructive and cooperative working relationships with others and maintain them over time.
• Provide prospective students with available company and or community resources that can assist them throughout the training program.
• Manage inbound/outbound calls and schedule appointments based on business needs.
• Support team and organizational objectives through proactive collaboration.
• Review MVR, DAC, and criminal background of potential applicants.
• Exercise judgement in extending offers while delivering a positive candidate experience.
• Effectively partner with leadership to manage expectations of drivers, solve recruiting issues, and act as an advisor throughout the recruiting process.
• Utilize de-escalation skills when handling sensitive decisions to disqualify a driver from potential employment.
• Enter driver information accurately in TenStreet, confirming proper system integration.
• Promote USX company-wide programs in recruiting, marketing, employee referrals, and job postings.
• Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value.
• Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.
• Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.
• Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations.

What We’re Looking For

Education

• High school diploma or GED equivalent required

Experience

• 1-2 years of experience in a call center environment, inside sales, or other related fields required or equivalent experience in high volume/high paced work
• Transportation, Logistics, and/or Tech industry experience a plus

Skills & Abilities

• Professional communication skills and common courtesy required with the ability to exchange information effectively in a concise and logical way and be sensitive to audience diversity
• Strong skills with Microsoft Office suite
• Sound judgment, de-escalation, and problem-solving skills
• Ability to effectively build rapport/relationships via the phone
• Must be self-motivated and detail-oriented
• Adept at assessing organizational dynamics and managing change
• Works quickly and efficiently. Able to test solutions, learn, and iterate quickly
• Proactive and pragmatic problem solver
• Communicates effectively across multiple mediums

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

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