Representative Human Resource

San Manuel Band of Mission Indians; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

San Manuel Band of Mission Indians is seeking a Human Resources Representative (Employee Concierge) to serve as an internal resource for employees and relay policy, benefits, and service culture information. You will assist with accurate team member processing and act as liaison across HR functions.

Requirements include a high school diploma, at least one year in HR or admin, Spanish bilingual, and proficiency in Microsoft Office; Workday knowledge is a plus.

Qualifications

• High school diploma or equivalent required.
• At least one year of HR or admin experience, preferably in casino/resort.
• Spanish bilingual required.
• Excellent knowledge of Microsoft Office.
• Knowledge of Workday preferred.
• Strong communication and customer-service skills.
• Detail-oriented with ability to multi-task.

Responsibilities

• Provides internal guest service to employees by consistently demonstrating property guest service standards and accurately and effectively answering employee questions.
• Supports employees on the utilization of Human Resources technology for online and telephone access, including Workday and the Benefits Service Center.
• Provides useful suggestions and recommendations to employees to enhance their employee experience through self-service.
• Processes all employee information for new hires, transfers, promotions and terminations including I-9 verification.
• Performs special projects and assignments as requested by department management.
• Performs administrative and clerical support related to other areas of Human Resources including team member relations, recruiting, benefits, compliance and training.
• Performs other duties as required.

Skills

Spanish bilingual

Microsoft Office

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Workday

Job description

Role and Responsibilities:
Reporting to the Team Member Relations Manager, the Human Resources Representative (Employee Concierge) serves as an internal resource and liaison to employees. The Representative has a full understanding of the policies, procedures, benefits, service culture, mission and values of the company and accurately relays this information to employees through a variety of channels. The Representative will assist with the administration of accurate and timely Team Member processing.

Responsibilities:

• Provides internal guest service to employees by consistently demonstrating property guest service standards and accurately and effectively answering employee questions.
• Supports employees on the utilization of Human Resources technology for both online and telephone access, including Workday and the Benefits Service Center.
• Provides useful suggestions and recommendations to employees to enhance their employee experience through self-service.
• Processes all employee information for new hires, transfers, promotions and terminations information including I-9 verification.
• Performs special projects and assignments as requested by department management.
• Performs administrative andclerical support related to other areas of Human Resources including team member relations, recruiting, benefits, compliance and training.
• Performs other duties as required.

Qualifications:

• High school diploma or equivalent required.
• At least one year of Human Resource experience or related administrative/clerical experience, preferably in a similar casino and resort setting.
• Spanish bilingual required.
• Excellent knowledge ofMicrosoft Office.
• Knowledge of Workday preferred.
• Professional appearance and strong attention to delivering a positive employee experience with each interaction.
• Ability to meet deadlines with a strong attention to detail; ability to multi-task with the ability to be self-directed.
• Excellent written and verbal communication skills, including customer service skills.

SMGHA, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.