Representative - Front Desk

Optima Medical; Gilbert (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Optima Medical, a leading Arizona-based medical group, is seeking a Front Desk Representative to enhance their patient service. The role involves verifying insurance, scheduling appointments, and managing patient inquiries. Ideal candidates are detail-oriented with a strong customer service background, ready to thrive in a supportive environment with growth opportunities.

Benefits

Leadership and mentoring

Resources to further career

Medical / vision / dental benefits

401k

Paid holidays

Supportive and positive work environment

Qualifications

• 1 year of medical front office experience preferred.
• 1 year of customer service experience required.
• Excellent written and verbal communication skills.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments upon checking in.
• Schedule initial and follow-up appointments.

Skills

Customer service

Communication

Detail oriented

Multitasking

Education

Experience with EMR

1yr Medical Front Office

1yr Customer services experience

Job description

Optima Medical is an Arizona-based medical group consisting of 29 locations and over 110+ medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities :

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Front Desk Receptionist Qualifications :

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently

Why join our team?

• Leadership and mentoring
• Resources to further career
• Benefits (medical / vision / dental / 401k / paid holidays)
• Supportive and positive work environment

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