Representante de recepción

Revolve Cycling Studio

Troy (MI)

On-site

USD 17,000 - 25,000

Full time

9 days ago
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Benefits offered by this job

Flexible Schedule
Great work-life balance
Unlimited Free Membership
Ongoing training
Employee Discount

Job summary

Revolve Cycling Studio is seeking a friendly Front Desk Representative to be the first point of contact for clients. You will greet customers, book appointments, handle calls, collect payment information, and help with studio cleanliness.

The ideal candidate is cheerful, has strong communication and computer skills, and can multitask. Responsibilities include greeting customers, scheduling, helping with paperwork, cross-selling memberships and products, and maintaining a welcoming studio

Qualifications

  • Two or more years of experience as a receptionist or similar role is preferred.
  • Excellent communication skills with a commitment to customer service.
  • Strong work ethic and positive attitude.
  • Familiar with computers and scheduling software.
  • Excellent multi-tasking skills.

Responsibilities

  • Greet customers as they arrive and provide an excellent customer experience.
  • Answer phone calls and schedule appointments.
  • Assist clients with paperwork, including consent forms.
  • Cross sell memberships and products.
  • Maintain a clean and inviting environment.
  • Provide general customer service and attend to the needs of customers throughout their services.

Skills

Customer service
Scheduling
Multitasking
Communication
Computer skills

Tools

Scheduling software
CRM

Job description

Benefits:
  • Employee discounts
  • Free uniforms
Benefits/Perks
  • Flexible Schedule
  • Great work-life balance
  • Unlimited Free Membership
  • Ongoing training
  • Employee Discount
Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving studio. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, collect payment information and general studio cleaning. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities
  • Greet customers as they arrive and provide an excellent customer experience
  • Answer phone calls and schedule appointments
  • Assist clients with paperwork, including consent forms
  • Cross sell memberships and products
  • Maintain a clean and inviting environment
  • Provide general customer service and attend to the needs of customers throughout their services
Qualifications
  • Two or more years of experience as a receptionist or similar role is preferred
  • Excellent communication skills with a commitment to customer service
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Excellent multi-tasking skills
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