Representante de recepción

HANNA PROFESSIONAL LLC; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Training & development

Competitive salary

Great work-life balance

Ongoing training

Employee Discount

Job summary

HANNA PROFESSIONAL LLC is seeking an experienced Front Desk Representative for our ophthalmology practice. The role involves verifying insurance benefits, collecting copays and balances, scheduling appointments, and delivering excellent customer service in a fast-paced medical setting.

Ideal candidates will have strong multitasking abilities, attention to detail, and a professional demeanor to support smooth patient flow and accurate data handling.

Qualifications

• Experience in a medical front desk or receptionist role.
• Excellent communication and customer service skills.
• Strong multitasking and attention to detail in a fast-paced environment.
• Proficiency with scheduling software and electronic records.

Responsibilities

• Greet patients and provide exceptional customer service
• Check patients in and out efficiently
• Verify insurance eligibility and benefits
• Collect copays, deductibles, coinsurance, and outstanding balances
• Schedule and confirm appointments
• Answer high-volume phone calls and assist patients with questions
• Enter and update patient demographics and insurance information
• Scan and upload insurance cards, referrals, and medical records
• Coordinate with providers and staff to ensure smooth patient flow
• Maintain accuracy while working in a fast-paced environment

Skills

Customer service

Insurance verification

Medical reception

Multitasking

Bilingual

Computer skills

Tools

Scheduling software

Job description

Benefits:

• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development

Benefits/Perks

• Competitive salary
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking an experienced Front Desk Representative to join our busy ophthalmology practice. The ideal candidate must have experience verifying insurance benefits, collecting copays and balances, scheduling appointments, and providing excellent customer service in a fast-paced medical environment. This position requires strong multitasking skills, attention to detail, and the ability to work efficiently while maintaining a positive and professional attitude.

Responsibilities

• Greet patients and provide exceptional customer service
• Check patients in and out efficiently
• Verify insurance eligibility and benefits
• Collect copays, deductibles, coinsurance, and outstanding balances
• Schedule and confirm appointments
• Answer high-volume phone calls and assist patients with questions
• Enter and update patient demographics and insurance information
• Scan and upload insurance cards, referrals, and medical records
• Coordinate with providers and staff to ensure smooth patient flow
• Maintain accuracy while working in a fast-paced environment

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills
• Bi-/multi-lingual preferred.