Repair Technician - Production Film Camera

RPMGlobal; Paramus (NJ); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Weekly pay via direct deposit

W2 employment

Job summary

ActionLink is seeking a Sony Account Repair Technician to troubleshoot and repair professional camcorders and production equipment at the Sony Pro Solutions Depot in Paramus, NJ. The role includes data entry and work-order completion for assigned jobs.

Engage with photographers and production professionals, applying empathy and expert know-how to deliver reliable service. Competitive hourly pay and benefits provided.

Qualifications

• 2+ years of hands-on repair and service of electronic equipment, preferably professional photo/video servicing.
• Associate degree in electronics preferred.
• Ability to read and interpret electronic schematics.
• Knowledge of and experience with test equipment used in repair processes.
• Excellent communication and customer service skills.

Responsibilities

• Troubleshoot, diagnose, and repair electronic & camera products correctly.
• Provide efficient and responsive service support to client products.
• Maintain performance levels aligned with service metrics and use testing/service equipment.
• Perform related administrative tasks such as data entry of evaluation findings.
• Report and record product failures, trends, and serviceability.
• Other duties as assigned.

Skills

Digital circuitry

Analog circuitry

Schematic reading

Soldering

Test equipment

Customer service

MS Excel

Electronic troubleshooting

Education

Associate degree in electronics

Tools

Oscilloscope

Multimeter

Soldering iron

ESD safety tools

Job description

Do you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment?

When others see a broken or malfunctioning camera, do you see a puzzle waiting to be solved?

If so, ActionLink wants YOU to join our Sony Account Technical Service Division and dive into the latest technological advancements in digital imaging!

Position Overview

The Repair Technician will troubleshoot and repair customer-owned Sony equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema, film, and production type equipment. The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.

As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Your empathy, expert know-how, and communication skills will make their day.

Schedule & Location

• Schedule: Monday - Friday 7am -4pm
• Location: Sony Electronics Pro Solutions Depot at 115 W Century Rd, Paramus, NJ 07652 US

What We Offer

• Share your Sony enthusiasm: Represent a leading global innovator in digital imaging
• Experience-Driven Earnings: $27.61 - $33.00 hourly pay
• You're eligible for perks: Medical, dental, vision, life, and prescription insurance plans
• W2 employment: Weekly pay schedule, utilizing direct deposit
• 401(k) retirement savings plan with company match: Secure your financial future!
• Paid time off and paid holidays: Take a break and recharge with family and friends!

Duties

• Troubleshoot, diagnose, and repair electronic & camera products correctly
• Meet customer demands by providing efficient and responsive service support to client products
• Maintain performance levels that are aligned with service metricsUse dedicated testing and service equipment
• Related administrative tasks such as data entry of evaluation findings
• Report and record keep product failures, trends, and serviceability
• Additional duties as assigned

Qualifications

• Minimum 2 years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicing
• Associate degree in electronics or with emphasis on electronic equipment a plus
• Proficient knowledge of digital and analog circuitry
• Knowledge and use of sophisticated test equipment in the repair process
• Ability to read and interpret electronic schematics
• Experience in precision soldering
• Demonstrated basic skills with precision hand tools and test equipment
• Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn
• Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications
• Excellent communication and customer service skills

Physical Requirements

• Able to use a computer, phone, and other standard office equipment
• Must be mobile and able to sit and/or stand for four (4) hours
• Able to lift 35 lbs. from floor to chest level
• Basic understanding and manual dexterity to use various hand-held and power tools
• Smartphone with internet access/data plan

We are an Equal Opportunity Employer