Repair Technician 1 - Camera Lenses

Canon USA; Costa Mesa (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit

Job summary

Canon USA seeks an on-site/in-house repair technician to service imaging products including cameras, lenses, and flashes. You will diagnose failures, perform repairs to Canon standards, and maintain detailed service records.

You will provide support to customers and collaborate with teams to improve turnaround times, while meeting safety and quality guidelines. The role requires a hands-on, team-oriented professional with basic MS Office skills.

Qualifications

• Requires a HS diploma or GED with minimal related experience.
• Fundamental knowledge of electromechanical equipment is essential.
• Lifts at least 15 lbs and uses electrical meters and hand tools for repairs.
• Basic MS Office skills (Excel, Word, PowerPoint) are expected.
• 6 months repair experience on cameras or optics preferred; 2 years in electronics also acceptable.
• Demonstrates mechanical aptitude and ability to follow procedures precisely.

Responsibilities

• Perform on-site or in-house repair of imaging products, including cameras, lenses, and flashes.
• Provide technical support to customers on operation and maintenance tasks.
• Diagnose mechanical, hardware, software, and system failures using established procedures.
• Prepare reports analyzing product failure trends and service issues.
• Maintain Canon equipment and records; generate service revenue through repairs.
• Collaborate with supervisors and other departments to resolve issues and meet turnaround goals.
• Contribute to product rework/modifications and new product inspections as needed.

Skills

Electromechanical knowledge

Customer service

Team collaboration

MS Excel

MS Word

MS PowerPoint

Repair experience

Electrical meter usage

Hand tools proficiency

Education

HS Diploma or GED

Tools

Electrical meter

Hand tools

MS Office

Job description

Perform on-site or in-house repair of imaging products including Mirrorless cameras, Digital SLR Cameras, Lens, Flash, Binoculars, Powershots, EF and RF lens, Speedlite Flash,

Your Impact

• Perform in-house servicing, repair of company products. Perform general maintenance tasks, troubleshoot, repair DSLR Camera, Lens, and Flash system
• Provide technical support to customers on operational or maintenance aspects of system equipment
• Diagnose mechanical, hardware, software and systems failures, using established procedures
• Prepare reports for analyses of product failure trends and service ability issues
• Work on assignments that are routine in nature, but attention to detail is essential. Also, requires judgement based on established procedures and guidelines
• Service and repair designated equipment to Canon standards and specifications to provide efficient and responsive service to customers
• Generate service revenue by repairing designated equipment
• Maintains all technical information and Canon property assigned
• Prepare reports and other data for the department to ensure accurate information and record-keeping
• Communicate with supervisor, and other departments if necessary, regarding the solution of technical and/or customer service related problem areas
• Perform high demand repair volume to support departmental goal of Turn Around Time
• Conduct product rework/modifications/ New product inspection

About You: The Skills & Expertise You Bring

• HS diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Ability to demonstrate fundamental knowledge of electromechanical equipment
• Must be able to lift min. 15lbs in camera/lens/case weight
• Basic level of MS excel, Word, Powerpoint
• Minimum of six months repair experience of camera or optical products or min. of two years of repair experience in the Electronic Field.
• Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs
• Minimum six months inspecting, testing, grading, repairing or refurbishing experience of electro-mechanical equipment (i.e. office equipment). Working knowledge of computer platforms, general application software and networking environments
• Demonstrates ability to work in a collaborative work team environment.
• Demonstrates a positive internal and external work attitude
• Demonstrates good customer service skills and abilities

We are providing the anticipated salary range for this role: $17.20 - 25.49 hourly.

Company Overview

About our Company - Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa .

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

• medical
• dental
• vision
• 401(k) Savings Plan
• discretionary profit sharing
• discretionary success sharing
• educational assistance
• recognition programs
• vacation
• much more

A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon .

#CUSA

Workstyle Description

Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

Posting Tags

#PM19 #ID22