Repair Customer Experience Specialist

Comcast - Central PA; Denver (CO); On-site; USD 35,000 - 45,000; Full time

Job summary

Comcast - Central PA is seeking a Customer Experience Representative in Denver, Colorado. This full-time role focuses on providing exceptional customer support and resolving issues for XFINITY customers.

The ideal candidate will have a High School diploma, possess strong customer service skills, and be able to multitask in a fast-paced environment. If you're ready to contribute to customer happiness, we want to hear from you!

Qualifications

• 1-2 years of related experience in customer service.
• Ability to work overtime and weekends.
• Fluency in another language for certain locations.

Responsibilities

• Handle technical questions about products and equipment.
• Address billing issues and promote new products.
• Provide exceptional customer support in a team setting.

Skills

Customer service skills

Empathy

Multitasking

Technical troubleshooting

Negotiation skills

Education

High School diploma or equivalent

Job description

Comcast - Central PA is seeking a Customer Experience Representative in Denver, Colorado. This full-time role focuses on providing exceptional customer support and resolving issues for XFINITY customers.

The ideal candidate will have a High School diploma, possess strong customer service skills, and be able to multitask in a fast-paced environment. If you're ready to contribute to customer happiness, we want to hear from you!