Repair and Tool Technician

The Home Depot; Town of Florida (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking Repair and Tool Technicians in New York to evaluate, repair, and maintain small engines and outdoor power equipment. Technicians will assist customers in Tool Rental, ensuring tools are operational and demonstrating proper use. Additionally, they will manage the tool inventory and perform necessary repairs before tools are returned. Knowledge of tools and customer service skills are essential for success in this role.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Ensure tools are operational and demonstrate proper use.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.