Repair and Tool Technician

The Home Depot; Sugar Land (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

A leading home improvement retailer is seeking Repair and Tool Technicians in Sugar Land, Texas. Candidates will evaluate and repair small engines and outdoor power equipment while providing excellent customer service. Responsibilities include making equipment recommendations, maintaining rental tools, and ensuring quality repairs. Ideal candidates should have extensive knowledge of tools and the ability to manage inventory effectively.

Qualifications

• Thorough knowledge of all tools, including small engines and outdoor power equipment.
• Ability to evaluate and repair handheld electrical devices.
• Experience in managing tool inventory and providing customer service.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide customer service and write contracts for equipment rental.
• Ensure quality of repairs and maintain equipment in the rental department.

Skills

Small engine repair

Customer service

Tool rental operations

Inventory management

Electrical device repair

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.