Repair and Tool Technician

The Home Depot; Alpharetta (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A major home improvement retailer is seeking a Repair and Tool Technician responsible for evaluating and repairing small engines and outdoor power equipment. Candidates will provide service in Tool Rental, assist customers with contracts and invoices, and ensure proper tool maintenance and operation. This role requires thorough tool knowledge and effective inventory management. Join a dynamic team dedicated to quality service and equipment upkeep.

Qualifications

• Thorough knowledge of all tools and equipment.
• Ability to manage tool inventory and perform repairs.
• Customer service experience in a retail environment.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service and support to customers in Tool Rental.
• Ensure proper functioning and maintenance of rental tools.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.