Repair and Tool Technician

The Home Depot; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading home improvement retailer in Jacksonville is seeking a Repair and Tool Technician responsible for evaluating and repairing small engines and outdoor power equipment. The role requires providing excellent customer service in the Tool Rental department while managing tool inventory and ensuring proper operation. Ideal candidates should have thorough knowledge of tools and experience in a repair environment. This position offers an opportunity to work both in-store and in dedicated repair facilities.

Qualifications

• Thorough knowledge of all tools and equipment.
• Ability to evaluate and repair small engines and handheld electrical devices.
• Experience managing tool inventory and customer service in a rental environment.
• Thorough knowledge of a wide range of tools and proper usage.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide customer service in Tool Rental and maintain equipment.
• Manage tool inventory and ensure proper operation of tools.
• Maintain tool inventory and ensure tools are repaired and ready for use.

Skills

Customer service

Electrical/mechanical aptitude

Written communication

Attention to detail

Tools

Hand tools

Power tools

Small engine repair tools

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.