Repair and Tool Technician

The Home Depot; Las Vegas (NV); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking Repair and Tool Technicians to evaluate and repair small engines and outdoor power equipment. This role involves providing customer service in Tool Rental, managing equipment maintenance, and ensuring tools are operating properly. Successful candidates will have strong knowledge of tools, experience in customer service, and be able to write contracts for equipment rental and tool repairs. This position is crucial for maintaining the quality and reliability of equipment offered to customers.

Qualifications

• Thorough knowledge of tools and equipment.
• Ability to evaluate and repair small engines and electrical devices.
• Experience in customer service and contract writing.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Manage tool inventory and equipment maintenance.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.