Repair and Tool Technician

The Home Depot; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading home improvement retailer in Houston is seeking Repair and Tool Technicians to evaluate and repair small engines and outdoor power equipment. The ideal candidate will assist store customers with equipment rental and repairs, manage tool inventory, and ensure quality service in both store and non-store locations. Strong knowledge of tools and excellent customer service skills are essential for this role.

Qualifications

• Experience in evaluating and repairing small engines and outdoor power equipment.
• Ability to maintain and manage tool inventory effectively.
• Strong customer service skills for assisting store customers.

Responsibilities

• Evaluate and repair small engines and outdoor equipment.
• Provide service to customers in Tool Rental, including writing contracts.
• Ensure tools are operating properly and demonstrate correct usage.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.