Repair and Tool Technician

The Home Depot; Happy Valley (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading home improvement retailer in Happy Valley, OR is looking for Repair and Tool Technicians. Responsibilities include evaluating and repairing small engines and outdoor power equipment, managing inventory, and providing customer service in Tool Rental. Technicians need to demonstrate tool operation and ensure proper maintenance. This role is crucial to maintaining optimal service and repair quality in both store and repair center environments.

Qualifications

• Thorough knowledge of tools and equipment.
• Ability to manage tool inventory effectively.
• Experience with small engines and outdoor power equipment.

Responsibilities

• Evaluate and repair small engines and power equipment.
• Provide customer service in Tool Rental and write contracts for rentals.
• Ensure proper maintenance and demonstration of tools.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure the tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.