Repair and Tool Technician

The Home Depot; Jacksonville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is looking for a Repair and Tool Technician in Jacksonville, North Carolina. This position involves evaluating and repairing small engines, outdoor power equipment, and electrical devices. Technicians will assist store customers with tool rentals and ensure tools are properly maintained and serviced. Attention to detail and thorough knowledge of tools is essential in supporting day-to-day operations in the tool rental department.

Qualifications

• Thorough knowledge of tools and repair processes.
• Ability to manage tool inventory effectively.
• Experience with small engines and outdoor power equipment.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Ensure tools are properly maintained and repaired.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.