Repair and Tool Technician

The Home Depot; City of Albany (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading home improvement retailer is looking for Repair and Tool Technicians to evaluate, repair, and maintain small engines and power equipment. You will assist customers in the Tool Rental department by writing contracts and invoices and ensuring tools are functioning correctly. The job requires thorough knowledge of tools and effective inventory management. Join a dynamic team focused on providing excellent customer service in a fast-paced environment.

Qualifications

• Experience repairing small engines and outdoor power equipment.
• Ability to evaluate and repair handheld electrical devices.
• Knowledge of tool rental processes and customer service.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to customers in Tool Rental, including contracts and invoices.
• Ensure tools are operating properly and demonstrate usage.

Skills

Repair expertise

Customer service

Equipment demonstrations

Tools

Small engines

Power tools

Tool inventory

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.