Rep Patient Access- Chestnut Hill|FT|11am-730pm

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a Patient Access Representative to support patient registration, scheduling and front-desk duties in a fast-paced hospital setting.

The role requires excellent customer service, accurate insurance verification, and clerical support to ensure smooth daily operations within the Patient Access department.

Qualifications

• High School Diploma or GED required.
• 1 year experience in Patient Access required.
• General knowledge of insurance requirements and 3rd party billing required.

Responsibilities

• Register patients and schedule appointments.
• Provide courteous patient and family service.
• Verify and record insurance information; handle preauthorizations.

Skills

Insurance verification

Customer service

Communication

Clerical duties

Education

High School Diploma or GED

Job description

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Education

High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Experience

1 year experience in Patient Access Required

General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required

Licenses

Licenses