Rep, Customer Service 1

Old-Castle-Building-Envelop; Albertville (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Benefits at low cost to employee

Paid time off & holidays

Annual raises & bonuses

Training

Job summary

Old-Castle-Building-Envelop in Albertville, MN is hiring a Customer Service Representative to serve our existing customer base and process orders in a fast-paced environment. The role emphasizes accurate data entry, strong communication, and teamwork, with typical hours Monday through Friday 8:00 am to 5:00 pm and an hourly pay rate.

You will review orders for accuracy, answer incoming calls, and perform administrative duties under the Customer Service Manager, with opportunities for raises and

Qualifications

• Minimum 1 year customer service experience.
• Strong data entry and typing accuracy.
• Excellent verbal and written communication.
• Proficient computer skills and ability to learn new software.
• Ability to work overtime and in a fast-paced environment.
• Commitment to safety.

Responsibilities

• Provide exceptional customer service.
• Enter and review orders for accuracy.
• Handle incoming calls from existing customers.
• Perform miscellaneous administrative duties.
• Maintain attention to detail and data accuracy.
• Work with Customer Service Manager.

Skills

Customer service

Data entry

Communication skills

Computer skills

Math basics

Teamwork

Job description

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here .

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Customer Service Representative is located in Albertville, MN. The position is focused on servicing customers and entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing customer base and other miscellaneous administrative duties in a fast-paced environment. This is an hourly position, and the typical schedule is Monday through Friday from 8:00 am to 5:00 pm. This position reports to the Customer Service Manager.

This role is perfect for an individual who approaches their work professionally loves to be a part of a team and wants to help us get better every day. If that sounds like you, come join this industry leader!

Job responsibilities include:

• Exceptional customer service
• Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner
• Strong data entry skills with consistent attention to detail and accuracy
• Solid computer skills that include the ability to learn new computer programs
• Basic math skills
• Adaptable to change with a positive attitude and the ability to remain open to others’ ideas
• History of positive performance and reliable attendance with the ability to work overtime as needed
• Must possess a strong commitment to safety

What We Are Looking For

• Minimum 1 year customer service experience
• Computer experience, ability to accurately type numbers
• Good problem-solving skills
• Ability to work independently and prioritize work deadlines
• Ability to work in a team environment and collaborate with employees at all levels of the organization
• Ability to work overtime as required

Position Pay Range

$20 - $22 USD

What OBEOffers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.