REO Officer I

Pennsylvania Housing Finance Agency; Harrisburg (AL); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Pennsylvania Housing Finance Agency is seeking a detail‑driven Claims Specialist to prepare and file loss claims with FHA/HUD, VA, USDA, and lenders. You will review loan documents, apply PMI and government MI guidelines, and assist with conveyance of ownership per agency guidelines.

The role emphasizes compliance, audit support, and process improvements, with background in mortgage, REO, or related fields. A bachelor's degree is preferred, with 2–3 years of relevant experience.

Competenze

• Bachelor's degree preferred; relevant experience 2–3 years in mortgage industry or REO considered.

Mansioni

• Prepare and submit accurate loss claims to FHA (HUD), VA, RHS, Fannie Mae, and Private Mortgage Insurance providers.
• Interpret and apply PMI and Government MI guidelines to ensure compliance.
• Gather and review loan-level documentation including payment histories and escrow balances.
• Research and resolve claim discrepancies, rejections, suspended claims, and variances.
• Assist with conveyance and transfers of ownership for FHA, VA, and FNMA loans per agency guidelines.
• Document claim steps, milestones, and communications; support audits and inquiries.
• Develop recommendations for corrective action and process improvements based on analysis and trends.

Conoscenze

Communication Skills

Professionalism

Teamwork

Formazione

Bachelor of Arts

Descrizione del lavoro

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

Claim Preparation & Filing

Prepare and submit accurate and timely loss claims to FHA (HUD), VA, RHS (USDA), and Fannie Mae (FNMA) as well as Private Mortgage Insurance providers

Interpret and apply Private Mortgage Insurance (PMI) and Government MI requirements, handbooks, and servicing guidance to ensure full regulatory compliance

Gather and review all necessary loan-level documentation, including payment histories, escrow balances, corporate advances, and legal/foreclosure fees.

Research and resolve claim discrepancies, rejected claims, suspended claims, payment variances, and other exceptions.

Assist with conveyance and transfers of ownership for FHA, VA, and FNMA (Fannie Mae) loans as dictated by agency guidelines.

Compliance & Auditing

Stay updated on changing guidelines from HUD, VA, RHS, Fannie Mae, and private mortgage insurers (PMIs).

Document all claim steps, milestone dates, and communications accurately

Inspect claims to maximize loss recovery and identify potential recoverable shortfalls.

Assist with internal and external audits by researching files, preparing documentation, and responding to claim-related inquiries.

Develop recommendations for corrective action and process improvements based on claim analysis and identified trends.

A bachelor's degree is preferred but relevant and 2-3 years experience in the mortgage industry, real estate owned (REO), or related field will be considered. Experience in REO, prior claim experience or working with Government Agencies such as HUD or USDA helpful.

Qualifications

• Bachelor of Arts
• Communication Skills
• Professionalism
• Relevant professional experience (1-3 years)
• Teamwork

Experience

• Relevant professional experience (1-3 years)

EEO Statement

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.

The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

Diversity Statement

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.