Assistant Final Document Officer

PHFA Pennsylvania Housing Finance Agency; Harrisburg (Dauphin County); On-site; USD 42,000 - 54,000; Full time

Job summary

PHFA Pennsylvania Housing Finance Agency in Harrisburg, PA is seeking a detail-oriented Final Document Specialist to support mortgage, assignment, and government insurance document review and processing. You will ensure completeness, obtain missing items, and maintain filing.

This role requires 1–3 years of relevant experience in document management or mortgage operations, and the ability to work onsite during scheduled hours at our Harrisburg office.

Qualifications

• Associate of Science in Business Administration/Management or related field.
• 1–3 years of relevant professional experience.

Responsibilities

• Complete Pre-Review final documents daily submissions from participating lenders for completeness; identify missing documentation and contact lenders as necessary to obtain required item (condensed).
• Understand workflow recording processes to review documents for acceptability and recognize corrections needed.
• Sort, distribute and process incoming mail and complete filing daily.
• Update final document data in originations system as documents are received from lenders.
• Generate letters to lenders to request final documents not submitted in a timely manner.
• Ensure Government Insurance Certificates are received by the Participating Lender in a timely manner.
• Monitor staff requests for Trustee documents and prepare weekly Trustee shipments.
• Prioritize jobs to maintain final document workflow and meet deadlines.
• Assist the Final Document Manager with miscellaneous tasks.
• Employee will work at the Harrisburg PA office during scheduled business hours.

Education

Associate of Science - Business Administration/Management

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Key Responsibilities

• Complete Pre-Review final documents daily submissions from participating (mortgages, assignment, and government insurance) lenders for completeness; identify missing documentation and contact lenders as necessary to obtain required item.
• Understand the workflow recording processes in various county recorder of deeds in order to review the documents for acceptability and recognize when documents need to be corrected.
• Sort, distribute and process the incoming mail and complete filing daily.
• Complete the necessary filing for all applicable documents in the File Room.
• Update final document data in the originations system as documents are received from participating lenders.
• Generate letters to the Lenders to request final documents not submitted in a timely manner.
• Ensure that the Government Insurance Certificates are received by the Participating Lender in a timely manner.
• Retrieve the outstanding Mortgage Insurance Certificates from FHA Connection.
• Scan Final Document and miscellaneous documents into document management system as needed.
• Monitor staff requests for Trustee documents and preparing the weekly Trustee shipments.
• Complete the review of final documents for Special Initiative programs.
• Update lender addresses and contact information in the Bank Maintenance Screen.
• Prioritize jobs to maintain the final document workflow and meet deadlines.
• Assist the Final Document Manager with miscellaneous tasks.
• Employee will be required to work at the physical location of the Harrisburg PA office during scheduled business hours.

Qualifications

• Associate of Science - Business Administration/Management, Relevant professional experience (1-3 years)
• Experience Relevant professional experience (1-3 years)

EEO Statement

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment. The Pennsylvania Housing Finance Agency is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

Diversity Statement

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.

Invitation to Join Our Team

We are always excited to meet and collaborate with new talent in our industry.

We look forward to meeting you and building something great together.

The Pennsylvania Housing Finance Agency offers affordable homeownership and rental apartment choices to support people with special housing needs, low- and moderate-income families, and older adults.