REO Officer I

PHFA Pennsylvania Housing Finance Agency; Harrisburg (Dauphin County); In loco; USD 36.000 - 52.000; Tempo pieno

Descrizione del lavoro

PHFA Pennsylvania Housing Finance Agency is seeking an entry-level claims support professional in Harrisburg. You will prepare and file Primary and Supplemental Claims with government agencies, handle reimbursements, and assist with loan accounting tasks under supervision.

The role teaches application of communication and problem-solving skills in a regulated housing finance environment, with development opportunities as you gain experience in REO processes and marketing file assignments.

Competenze

• Entry-level role with limited or no prior experience.
• Ability to learn professional concepts to resolve problems of limited scope under supervision.
• Basic understanding of finance/claims processes is a plus.

Mansioni

• Prepare and file Primary and Supplemental Claims with government agencies.
• Handle conveyance and close out final loan accounting tasks (FNMA).
• Process claim payments/reimbursements and file appeals as needed.
• Process refunds and reimbursements on REO loans and assign Realtors/Appraisers to files.
• Order and track BPO and Appraisal requests for REO marketing.

Conoscenze

Communication Skills

Decision Making/Problem Solving

Dependability

English

Initiative

Planning and Organization

Quality of Work

Time Management

Formazione

High School

Descrizione del lavoro

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business.

Job Description

• Prepare and file Primary and Supplemental Claims with Government agencies and handle conveyance where applicable.
• Close out final accounting of loans on select loan types (FNMA)
• Process claim payments/reimbursements and file appeals as necessary
• Process refunds and reimbursements on REO loans
• Assign Realtors and Appraisers to marketing files.
• Order and track BPO and Appraisal requests for marketing of the REO properties.
• Entry‑level professional with limited or no prior experience to contribute on a project or program.
• Role learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day‑to‑day objectives.
• Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making.
• This level is typically focused on self‑development.
• Requires theoretical knowledge through specific education and training

Qualifications

• Communication Skills
• Decision Making/Problem Solving
• Dependability
• English
• High School
• Initiative
• Job Knowledge
• Planning and Organization
• Quality of Work
• Relevant professional experience (1-3 years)
• Work Habits/Time Management Experience
• Relevant professional experience (1-3 years)

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment. The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.

The Pennsylvania Housing Finance Agency offers affordable homeownership and rental apartment choices to support people with special housing needs, low‑and moderate‑income families, and older adults.