Rentention Coach

Atlanta Mission

Atlanta (GA)

On-site

USD 43,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Retirement match

Medical insurance

Dental & vision

PTO 3 weeks

Holidays 10

Mental health days

Life Insurance

Short-term disability

Travel assistance

EAP

Spiritual/professional training

Job summary

Atlanta Mission is seeking a dedicated professional to serve formerly disadvantaged adults, offering coaching, guidance, and supportive resources in a dynamic nonprofit setting. You will partner with clients to set and reach personal and professional goals, document progress, and coordinate with housing and program teams to ensure success.

The role emphasizes confidentiality, strong work ethic, and the ability to multitask in a fast-paced environment.

Qualifications

Experience working with economically disadvantaged adults.
Knowledge of resources: financial, counseling, food banks, housing.
Strong project management and multitasking skills.
Ability to work with minimal supervision.
Flexible hours to meet clients’ needs.
Ability to speak before groups (preferred).
High energy and strong work ethic.
Confidential handling of sensitive information.

Responsibilities

Maintains relationships with employed clients; bi-monthly meetings.
Encourages clients to reach personal and professional goals.
Builds trust to help clients achieve their goals.
Uses outreach tactics to keep clients engaged after moving out.
Refer clients to resources for non-work issues.
Ensure client job retention for at least 1 year.
Document work activity in internal systems.
Facilitate vocational classes as assigned.
Document sessions in Salesforce promptly.
Collaborate with housing managers to ensure progress.
Engage with Next Steps team in meetings and events.

Skills

Coaching

Project management

Public speaking

High energy

Work ethic

Resourcefulness

Confidentiality

Analytical thinking

Tools

Salesforce

Job description

Job Details

Job Location: Restoration House - Atlanta, GA 30318Position Type: Full TimeSalary Range: $43,000.00 - $50,000.00 SalaryJob Shift: DayJob Category: Nonprofit - Social Services

Do you feel called to serve in a Christian Ministry?

Do you want to serve where you make a difference in the lives of others?

Are you looking for a life-changing work experience?

If so, consider joining us at the Atlanta Mission, where we provide life-transforming experiences for everyone that joins our team: employees, clients, donors, and volunteers. We serve over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, and vocational and spiritual guidance. We get to experience and witness radical life transformations.

Essential Duties And Responsibilities:

Maintains relationship/communication with employed clients, conducting bi-monthly one-on-one meetings to assess and address any needs
Encourages and motivates employed clients to reach their personal and professional goals
Builds trust and works with clients to reach their goals
Utilizes outreach tactics and retention incentives to ensure clients remain engaged after moving out of Atlanta Mission
Assists clients with non-work-related issues by talking through issues and referring clients to available resources
Holds responsibility for the job retention of clients for at least 1 year
Maintains internal processing database to document work activity, client progress and communications on all clients
Facilitates vocational classes pertaining to retention, as assigned
Documents clients sessions in Salesforce in a timely manner
Collaborates with transitional housing managers to ensure client progress and program compliance to maintain residence
Engages with Next Steps team in weekly meetings, special events and team activities

Qualifications

You will uphold the following Christ-Centered values:

Humbly Serve: You strive to live, Love and Lead like Jesus
Faithfully Steward: You honor and wisely use the time, talent and treasures that God has provided
Courageously Innovate: You are driven towards excellence, you continuously learn, adapt and improve
Joyfully Celebrate: You intentionally appreciate and recognize all that God is doing in and through all the stakeholders of Atlanta Mission.
Strength in Unity: You embrace God’s desire for oneness and kingdom-focused unity.

Position Requirements:

Experience working with economically disadvantaged adult populations, ideally in a coaching capacity
Knowledge of how to refer clients to resources: financial, counseling, food banks, housing
Strong project management skills and the ability to organize, multitask and prioritize a heavy workload to ensure client’s needs are met in a timely manner
Ability to work with minimal supervision
Ability to have flexible, unconventional hours to meet clients where they are and accommodate work schedules
Ability to speak effectively before groups of customers or employees of organization, preferred
High energy and ability to engage others towards a common goal
Strong work ethic and business acumen with ability to excel in a fast-paced and high-pressure environment
Skilled in personal coaching on a one-on-one and group setting
Analytical thinker adept in systems and processes
Demonstrated work history of resourcefulness and problem solving
Ability to maintain confidentiality of sensitive information

Physical Requirements:

Must have the ability to remain in a stationary position (standing, sitting and/or walking)
Must have the ability to constantly operate a computer and other office equipment
Must be able to communicate accurate information
Must be able to occasionally lift up to 35lbs

Environmental Job Requirements:

Occasionally exposed to outdoor weather conditions during events
Moderate noise as in a business office environment

Special Job Requirements:

Travel to various locations in the city and to clients’ work locations, as needed
Must have a valid GA driver’s license
Access to a daily vehicle is preferred

What We Offer

Employee Benefits: